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HP LaserJet Enterprise, HP PageWide Enterprise, HP LaserJet Managed, and HP OfficeJet Enterprise Printers, Execution of Arbitrary Code

Solution application signature checking may allow potential execution of arbitrary code.

Severity

High

HP Reference

HPBSPI03596 Rev. 2

Release date

15-Oct-2018

Last updated

19-Oct-2018

Category

Print

Potential Security Impact

Execution of arbitrary code

Relevant Common Vulnerabilities and Exposures (CVE) List

List of CVE IDs

CVE ID

Base Vector

Base Score

CVE-2018-5923

AV:N/AC:H/PR:N/UI:N/S:U/C:H/I:H/A:H

8.1 High

Learn more about CVSS 3.0 base metrics, which range from 0 to 10.

Background

For a PGP-signed version of this security bulletin please write to: hp-security-alert@hp.com

References

CVE-2018-5923, PSR-2018-0047

Resolution

HP has provided firmware updates for impacted printers as indicated in the table below.

  1. Go to HP Software and Driver Downloads.

  2. Click Printer, and then type the appropriate product name or model number from the table below into the search field.

  3. Click Submit.

  4. Scroll down and click Firmware from the category list.

  5. Click Download for the appropriate firmware.

Note:

Some FutureSmart printers have two available firmware platforms: FutureSmart 3 (FS3) and FutureSmart 4 (FS4). Select the appropriate firmware version for the required FutureSmart platform.

Temporary Mitigation Settings

The vulnerability can be prevented in the short term by either of the following actions:

  • Set an Embedded Web Server (EWS) administrator password.

    Browse to the printer EWS, select the Security tab, and then set the password in the Local Administrator Password section.

  • Disable the "Allow firmware upgrades sent as print jobs (Port 9100)" setting.

    Browse to the printer EWS, select the Security tab, and then disable the setting in the Firmware Upgrade Security section.

Potentially affected products and updated firmware versions

Find the products affected and the firmware version that resolves the vulnerabilities.

Affected products

Identify the affected printers.

Firmware update table

Product name

Product number

Firmware revision

HP Color LaserJet CM4540 MFP

CC419A, CC420A, CC421A

FS3: 2308974_579754 (or higher)

HP Color LaserJet CP5525

CE707A, CE708A, CE709A

FS3: 2308974_579753 (or higher)

HP Color LaserJet Enterprise Flow MFP M681f, z

J8A12A, J8A13A

FS4: 2406087_000017 (or higher)

HP Color LaserJet Enterprise Flow MFP M682z

J8A17A

FS4: 2406087_000017 (or higher)

HP Color LaserJet Enterprise M552

B5L23A

FS3: 2308974_579763 (or higher)

HP Color LaserJet Enterprise M553

B5L24A, B5L25A, B5L26A

FS3: 2308974_579763 (or higher)

HP Color LaserJet Enterprise M651

CZ255A, CZ256A, CZ257A, CZ258A

FS3: 2308974_579770 (or higher)

FS4: 2406048_029632 (or higher)

HP Color LaserJet Enterprise M652n, dn

J7Z98A, J7Z99A

FS4: 2406087_000016 (or higher)

HP Color LaserJet Enterprise M653dn, dh, x

J8A04A, J8A05A, J8A06A

FS4: 2406087_000016 (or higher)

HP Color LaserJet Enterprise M750

D3L08A, D3L09A, D3L10A

FS3: 2308974_579776 (or higher)

HP Color LaserJet Enterprise MFP M577

B5L46A, B5L47A, B5L48A, B5L49A, B5L50A, B5L54A

FS4: 2406048_029627 (or higher)

HP Color LaserJet Enterprise MFP M681dh, f

J8A10A, J8A11A

FS4: 2406087_000017 (or higher)

HP Color LaserJet Enterprise MFP M682dh

J8A16A

FS4: 2406087_000017 (or higher)

HP Color LaserJet M680

CZ250A, CA251A, CZ248A, CZ249A

FS3: 2308974_579771 (or higher)

FS4: 2406048_029633 (or higher)

HP Color LaserJet Managed E55040dw

3GX98A

FS4: 2406048_029643 (or higher)

HP Color LaserJet Managed E65050dn

L3U55A

FS4: 2406087_000016 (or higher)

HP Color LaserJet Managed E65060dn, x

L3U56A, L3U57A

FS4: 2405130_000068 (or higher)

HP Color LaserJet Managed Flow MFP E57540c

3GY26A

FS4: 2406048_029627 (or higher)

HP Color LaserJet Managed Flow MFP E67550f

L3U67A

FS4: 2406087_000017 (or higher)

HP Color LaserJet Managed Flow MFP E67560z

L3U70A

FS4: 2406087_000017 (or higher)

HP Color LaserJet Managed Flow MFP E77822/25/30z

X3A77A, X3A80A, X3A83A

FS4: 2406048_029616 (or higher)

HP Color LaserJet Managed flow MFP E87640/50/60z

X3A86A, X3A89A, X3A92A

FS4: 2406048_029615 (or higher)

HP Color LaserJet Managed Flow MFP E87640z

X3A86A, X3A89A, X3A92A

FS4: 2406048_029615 (or higher)

HP Color LaserJet Managed MFP E57540dn

3GY25A

FS4: 2406048_029627 (or higher)

HP Color LaserJet Managed MFP E67550dh

L3U66A

FS4: 2406087_000017 (or higher)

HP Color LaserJet Managed MFP E67560dh

L3U69A

FS4: 2406087_000017 (or higher)

HP Color LaserJet Managed MFP E77822/25/30dn

X3A78A, X3A81A, X3A84A

FS4: 2406048_029616 (or higher)

HP Color LaserJet Managed MFP E87640/50/60dn

X3A87A, X3A90A, X3A93A

FS4: 2406048_029615 (or higher)

HP Color LaserJet Managed MFP E87640dn

X3A87A, X3A90A, X3A93A

FS4: 2406048_029615 (or higher)

HP Digital Sender Flow 8500 fn2 Document Capture Workstation

L2762A

FS3: 2308937_578483 (or higher)

FS4: 2406048_029623 (or higher)

HP LaserJet Enterprise 500 color MFP M575dn

CD644A, CD645A

FS3: 2308974_579774 (or higher)

FS4: 2406048_029634 (or higher)

HP LaserJet Enterprise 500 MFP M525f

CF116A, CF117A, L3U59A, L3U60A

FS3: 2308974_579765 (or higher)

FS4: 2406048_029635 (or higher)

HP LaserJet Enterprise 600 M601

CE989A, CE990A

FS3: 2308974_579777 (or higher)

HP LaserJet Enterprise 600 M602

CE991A, CE992A, CE993A

FS3: 2308974_579777 (or higher)

HP LaserJet Enterprise 600 M603xh

CE994A, CE995A, CE996A

FS3: 2308974_579777 (or higher)

HP LaserJet Enterprise 700 color MFP M775 series

CC522A, CC523A, CC524A

FS3: 2308974_579779 (or higher)

HP LaserJet Enterprise 700 M712xh

CF235A, CF236A, CF238A

FS3: 2308974_579775 (or higher)

HP LaserJet Enterprise 800 color M855

A2W77A, A2W78A, A2W79A, D7P73A

FS3: 2308974_579768 (or higher)

FS4: 2406048_029621 (or higher)

HP LaserJet Enterprise 800 color MFP M880

A2W76A, A2W75A, D7P70A, D7P71A, D7P68A, L3U51A, L3U52A, L3U65A

FS3: 2308974_579767 (or higher)

FS4: 2406048_029641 (or higher)

HP LaserJet Enterprise Color 500 M551 Series

CF081A, CF082A, CF083A

FS3: 2308974_579778 (or higher)

HP LaserJet Enterprise color Flow MFP M575c

CD646A

FS3: 2308974_579774 (or higher)

FS4: 2406048_029634 (or higher)

HP LaserJet Enterprise Flow M830z MFP

CF367A

FS3: 2308974_579769 (or higher)

FS4: 2406048_029645 (or higher)

HP LaserJet Enterprise Flow MFP M525c

CF118A

FS3: 2308974_579765 (or higher)

FS4: 2406048_029635 (or higher)

HP LaserJet Enterprise Flow MFP M630z

B3G85A

FS3: 2308974_579755 (or higher)

FS4: 2406048_029631 (or higher)

HP LaserJet Enterprise Flow MFP M631h

J8J64A

FS4: 2406048_029629 (or higher)

HP LaserJet Enterprise Flow MFP M632z

J8J72A

FS4: 2406048_029629 (or higher)

HP LaserJet Enterprise Flow MFP M633z

J8J78A

FS4: 2406048_029629 (or higher)

HP LaserJet Enterprise M4555 MFP

CE503A, CE504A, CE738A

FS3: 2308974_579757 (or higher)

HP LaserJet Enterprise M506

F2A68A, F2A69A, F2A70A, F2A71A,

FS3: 2308974_579764 (or higher)

HP LaserJet Enterprise M604

E6B67A, E6B68A

FS3: 2308974_579762 (or higher)

HP LaserJet Enterprise M605

E6B69A, E6B70A. E6B71A

FS3: 2308974_579762 (or higher)

HP LaserJet Enterprise M606

E6B72A, E6B73A

FS3: 2308974_579762 (or higher)

HP LaserJet Enterprise M607n, dn

K0Q14A, K0Q15A

FS4: 2406048_029638 (or higher)

HP LaserJet Enterprise M608n, dn, dh, x

K0Q17A, K0Q18A, M0P32A, K0Q19A

FS4: 2406048_029638 (or higher)

HP LaserJet Enterprise M609dh, dn, x

K0Q20A, K0Q21A, K0Q22A

FS4: 2406048_029638 (or higher)

HP LaserJet Enterprise M806

CZ244A, CZ245A

FS3: 2308974_579772 (or higher)

FS4: 2406048_029646 (or higher)

HP LaserJet Enterprise MFP M527

F2A76A, F2A77A, F2A81A

FS3: 2308974_579761 (or higher)

FS4: 2406048_029628 (or higher)

HP LaserJet Enterprise MFP M630

J7X28A, B3G84A, B3G86A

FS3: 2308974_579755 (or higher)

FS4: 2406048_029631 (or higher)

HP LaserJet Enterprise MFP M631dn, z

J8J63A, J8J65A

FS4: 2406048_029629 (or higher)

HP LaserJet Enterprise MFP M632h, fht

J8J70A, J8J71A

FS4: 2406048_029629 (or higher)

HP LaserJet Enterprise MFP M633fh

J8J76A

FS4: 2406048_029629 (or higher)

HP LaserJet Enterprise MFP M725

CF066A, CF067A, CF068A, CF069A

FS3: 2308974_579773 (or higher)

FS4: 2406048_029644 (or higher)

HP LaserJet Managed E50045dw

3GN19A

FS4: 2406048_029640 (or higher)

HP LaserJet Managed E60055dn

M0P33A

FS4: 2406048_029638 (or higher)

HP LaserJet Managed E60065dn, x

M0P35A, M0P36A

FS4: 2406048_029638 (or higher)

HP LaserJet Managed E60075dn, x

M0P39A, M0P40A

FS4: 2406048_029638 (or higher)

HP LaserJet Managed Flow MFP E52545c

3GY20A

FS4: 2406048_029628 (or higher)

HP LaserJet Managed Flow MFP E62555dn

J8J67A

FS4: 2406048_029629 (or higher)

HP LaserJet Managed Flow MFP E62565h, z

J8J74A, J8J79A

FS4: 2406048_029629 (or higher)

HP LaserJet Managed Flow MFP E62575z

J8J80A

FS4: 2406048_029629 (or higher)

HP LaserJet Managed Flow MFP E72525/30/35z

X3A59A, X3A62A, X3A65A

FS4: 2406048_029614 (or higher)

HP LaserJet Managed Flow MFP E82540/50/60z

X3A68A, X3A71A, X3A74A

FS4: 2406048_029617 (or higher)

HP LaserJet Managed MFP E52545dn

3GY19A

FS4: 2406048_029628 (or higher)

HP LaserJet Managed MFP E62555dn

J8J66A

FS4: 2406048_029629 (or higher)

HP LaserJet Managed MFP E62565hs

J8J73A

FS4: 2406048_029629 (or higher)

HP LaserJet Managed MFP E72525/30/35dn

X3A60A, X3A63A, X3A66A

FS4: 2406048_029614 (or higher)

HP LaserJet Managed MFP E82540/50/60dn

X3A69A, X3A72A, X3A75A

FS4: 2406048_029617 (or higher)

HP OfficeJet Enterprise Color Flow MFP X585

B5L06A, B5L06V, B5L07A

FS3: 2308974_579759 (or higher)

FS4: 2406048_029636 (or higher)

HP OfficeJet Enterprise Color MFP X585

B5L04A, B5L04V, B5L05A, B5L05V, L3U40A, L3U41A

FS3: 2308974_579759 (or higher)

FS4: 2406048_029636 (or higher)

HP OfficeJet Enterprise Color X555dn, xh

C2S11A, C2S11V, C2S12A, C2S12V, L1H45A

FS3: 2308974_579758 (or higher)

FS4: 2406048_029642 (or higher)

HP PageWide Enterprise Color 765dn

J7Z04A

FS4: 2406048_029619 (or higher)

HP PageWide Enterprise Color MFP 586dn, f

G1W39A, G1W39V, G1W40A, G1W40V

FS3: 2308974_579780 (or higher)

FS4: 2406048_029624 (or higher)

HP PageWide Enterprise Color MPF 780f, dn

J7Z09A, J7Z10A

FS4: 2406048_029621 (or higher)

HP PageWide Enterprise Color MPF 785f, zs

J7Z11A, J7Z12A

FS4: 2406048_029621 (or higher)

HP PageWide Enterprise Color X556dn, xh

G1W46A, G1W46V, G1W47A, G1W47V, L3U44A

FS3: 2308974_579766 (or higher)

FS4: 2406048_029637 (or higher)

HP PageWide Managed Color E55650dn

L3U44A

FS3: 2308974_579766 (or higher)

FS4: 2406048_029637 (or higher)

HP PageWide Managed Color E75160dn

J7Z06A

FS4: 2406048_029619 (or higher)

HP PageWide Enterprise Color Flow MFP 586z

G1W41A, G1W41V

FS3: 2308974_579780 (or higher)

FS4: 2406048_029624 (or higher)

HP PageWide Managed Color Flow MFP E58650z

L3U43A

FS3: 2308974_579780 (or higher)

FS4: 2406048_029624 (or higher)

HP PageWide Managed Color Flow MFP E77650z, zs

J7Z08A, J7Z14A

FS4: 2406048_029621 (or higher)

HP PageWide Managed Color Flow MFP E77660dn, z, zs, zts

Z5G77A, J7Z03A, J7Z07A, J7Z05A

FS4: 2406048_029621 (or higher)

HP PageWide Managed Color MFP E58650dn

L3U42A

FS3: 2308974_579780 (or higher)

FS4: 2406048_029624 (or higher)

HP PageWide Managed Color MFP E77650dn, dns

J7Z13A, Z5G79A

FS4: 2406048_029621 (or higher)

HP ScanJet Enterprise 8500 Document Capture Workstation

L2717A

FS3: 2308974_579756 (or higher)

HP ScanJet Enterprise Flow N9120 Document Flatbed Scanner

L2683A

FS4: 2406048_029625 (or higher)

Revision history

This document has been revised according to the information below.

List of versions

Version

Description

Date

2

Updated product firmware table

19-Oct-2018

1

Initial Release

15-Oct-2018

Additional information

Follow these links for additional information.

Third-party security patches

Third party security patches that are to be installed on systems running HP software products should be applied in accordance with the customer's patch management policy.

Support

For issues about implementing the recommendations of this Security Bulletin, visit http://www.hp.com/go/contacthp to learn about your HP support options.

Report

To report a potential security vulnerability with any HP supported product, send email to: hp-security-alert@hp.com.

Security bulletin archive

To view released Security Bulletins, visit https://support.hp.com/security-bulletins.

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Download HP’s security-alert PGP key

Legal information

System management and security procedures must be reviewed frequently to maintain system integrity. HP is continually reviewing and enhancing the security features of software products to provide customers with current secure solutions.

HP is broadly distributing this Security Bulletin in order to bring to the attention of users of the affected HP products the important security information contained in this Security Bulletin. HP recommends that all users determine the applicability of this information to their individual situations and take appropriate action. HP does not warrant that this information is necessarily accurate or complete for all user situations and, consequently, HP will not be responsible for any damages resulting from user's use or disregard of the information provided in this Security Bulletin. To the extent permitted by law, HP disclaims all warranties, either express or implied, including the warranties of merchantability and fitness for a particular purpose, title and non-infringement.

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HP Inc. (HP) shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HP nor its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. "HP Inc.," "HP" and the names of HP products referenced herein are trademarks of HP Inc. or its affiliates in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners.