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HP Customer Support - Knowledge Base

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  • Information

    Dear Customer, HP remains committed to serve you even during the current pandemic situation by ensuring the continuity of our operations. Given the evolving Covid-19 situation in the country, you might experience some delay in delivering Onsite support to locations which are not accessible due to local Govt regulations. Thank You for your understanding and support.

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    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

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    Create an HP account today!

     Connect with HP support faster, manage all of your devices in one place, view warranty information and more. Learn more​

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HP Chromebook 11a-na0500sa Product Specifications

Hardware

Product number
27Y96EA
Product name
HP Chromebook 11a-na0500sa
Microprocessor
MediaTek MT8183 (2.0 GHz base frequency, 2 MB L2 cache, 8 cores)
Chipset
MediaTek Integrated SoC
Memory, standard
4 GB LPDDR4-3733 SDRAM (onboard)
Video graphics
MediaTek Integrated Graphics
Hard drive
32 GB eMMC
Optical drive
Optical drive not included
Display
29.5 cm (11.6") diagonal HD display
Wireless connectivity
Qualcomm® Atheros QCA6174A-3 802.11a/b/g/n/ac (2x2) Wi-Fi® and Bluetooth® 4.2 combo
Expansion slots
1 microSD media card reader
External ports
1 USB 2.0 Type-C® (USB Power Delivery, DisplayPort™ 1.1); 1 USB 2.0 Type-A; 1 headphone/microphone combo
Minimum dimensions (W x D x H)
28.5 x 19.28 x 1.68 cm
Weight
1.07 kg
Power supply type
45 W USB Type-C™ power adapter
Battery type
2-cell, 37 Wh Li-ion polymer
Battery life mixed usage
Up to 15 hours and 45 minutes
Webcam
HP True Vision 720p HD camera with integrated dual array digital microphones
Audio features
Dual speakers

Software

Operating system
Chrome OS™

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Country/Region: Flag India

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