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HP PCs - "We can't find your camera" Error Displays in Camera App (Windows 10)

This document is for HP computers with Windows 10.
If the error message We can't find your camera. Error code: 0xa00f4244<NoCamerasAreAttached> displays when you open the Camera app, use the steps in this document to troubleshoot the issue.
We can't find your camera error message

Step 1: Verify your computer has a camera installed

To determine if a camera is installed on your computer, check for a webcam in the product specifications for your computer. Go to HP Customer Support and enter your product name.
For help finding your product name go to Finding your Product Name, Product Number, or Serial Number.

Step 2: Locate and toggle the camera privacy switch or press the camera shutter key

Select HP notebook models come with a camera privacy switch or a camera shutter key that turns the camera off and on. By default, the camera is turned on.
Camera privacy switch
The camera privacy switch is located on the side of your computer. To turn off your camera, slide the camera privacy switch toward the icon next to the switch. To turn the camera back on, slide the switch away from the icon.
Locating the camera privacy switch
Camera shutter key
The camera shutter key is located on the action key row of your keyboard. To turn off your camera, press the camera shutter key. To turn the camera back on, press the shutter key again.
Camera shutter LED
Camera status
Camera shutter key (light on)
LED on: The camera is off.
Camera shutter key (light off)
LED off: The camera is on.
Figure : Camera shutter key location
Camera shutter key location

Step 3: Troubleshoot the camera

If the error continues, refer to HP PCs - Webcam Troubleshooting (Windows 10, 8) for additional camera troubleshooting tips.

Step 4: Install a new USB camera

If the camera is still missing, install and connect a new USB camera.

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