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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c06429133

Version: 1

OMEN by HP 15 Laptop PCs - Fan Error 90B Is Displayed

Notice: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 06-Aug-2019

Last updated : 06-Aug-2019

DESCRIPTION
The following error may be displayed when the computer is started:
System Fan (90b)

SCOPE
Information in this document applies to the following:
Computers:
  • OMEN by HP 15-dc0000 Laptop PC series
  • OMEN by HP 15-dc1000 Laptop PC series
RESOLUTION
Restart the computer to recover, then update the BIOS to prevent the issue from occurring.
To recover from this issue:
  1. Restart the computer.
  2. Confirm that there are no error messages displayed.
To prevent the issue from occurring:
Update the BIOS.
Affected Platforms
SoftPaq Description
Release Notes
Download SoftPaq
OMEN by HP 15-dc0000 Laptop PC
HP Firmware Pack (Intel Processors)
Version: F.09
Revision: A
OMEN by HP 15-dc1000 Laptop PC
HP Firmware Pack (Intel Processors)
Version: F.12
Revision: A
note:
A more recent version of this software may be available. Check for newer versions at: http://www.hp.com/drivers

Hardware platforms affected : OMEN by HP 15-dc0000 Laptop PC series, OMEN by HP 15-dc1000 Laptop PC series

Operating systems affected : Not applicable

Software affected : Not applicable

Support Communication Cross Reference ID : IA06429133

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