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HP Customer Support - Knowledge Base

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  • Information
    Are you working from home?

    It can be challenging when webcam, audio, or tools don’t work as expected. Check our tips and fixes!

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HP Pavilion 15-bc500na Product Specifications

Hardware

Product number
6RS54EA
Product name
HP Pavilion 15-bc500na
Microprocessor
Intel® Core™ i5 9300H (2.4 GHz base frequency, up to 4.1 GHz base with Intel® Turbo Boost Technology, 8 MB cache, 4 cores)
Microprocessor Cache
ERROR123
Chipset
Intel® HM370
Memory, standard
8 GB DDR4-2666 SDRAM (1 x 8 GB)
Video graphics
ERROR123
Hard drive
1 TB 5400 rpm SATA
Optical drive
Optical drive not included
Display
39.6 cm (15.6") diagonal FHD SVA anti-glare WLED-backlit (1920 x 1080)
Wireless connectivity
Realtek 802.11b/g/n/a/ac (2x2) and Bluetooth® 4.2 combo
Network interface
Integrated 10/100/1000 GbE LAN
Expansion slots
1 multi-format SD media card reader
External ports
2 USB 3.1 Gen 1 Type-A (Data Transfer Only); 1 USB 2.0 Type-A (Data Transfer Only); 1 RJ-45; 1 AC smart pin; 1 HDMI; 1 headphone/microphone combo
Minimum dimensions (W x D x H)
38.24 x 25.25 x 2.45 cm
Weight
2.2 kg
Power supply type
135 W AC power adapter
Battery type
4-cell, 63.3 Wh Li-ion polymer
Webcam
HP Wide Vision HD Camera with integrated dual array digital microphone
Audio
ERROR123
Audio features
B&O, dual speakers, HP Audio Boost

Software

Operating system
Windows 10 Home 64
HP apps
HP 3D DriveGuard; HP Audio Switch; HP CoolSense; HP JumpStart; HP Support Assistant
Software included
McAfee LiveSafe™
Pre-installed software
Netflix
Software - Productivity & finance
1 month trial for new Microsoft Office 365 customers

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Country/Region: Flag India

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