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HP Customer Support - Knowledge Base

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  • Information

    Dear Customer, HP remains committed to serve you even during the current pandemic situation by ensuring the continuity of our operations. Given the evolving Covid-19 situation in the country, you might experience some delay in delivering Onsite support to locations which are not accessible due to local Govt regulations. Thank You for your understanding and support.

    Information

    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

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    Create an HP account today!

     Connect with HP support faster, manage all of your devices in one place, view warranty information and more. Learn more​

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HP Notebook - 15-db1623ng Product Specifications

Hardware
Software

Hardware

Product number
7GW94EA
Product name
HP Notebook - 15-db1623ng
Microprocessor
AMD Ryzen™ 5 3500U with Radeon™ Vega 8 Graphics (2.1 GHz base clock, up to 3.7 GHz max boost clock, 6 MB cache, 4 cores)
Chipset
AMD Integrated SoC
Memory, standard
8 GB DDR4-2400 SDRAM (2 x 4 GB)
Video graphics
AMD Radeon™ Vega 8 Graphics
Hard drive
256 GB PCIe® NVMe™ M.2 SSD
Optical drive
Optical drive not included
Display
39.6 cm (15.6") diagonal FHD SVA anti-glare WLED-backlit (1920 x 1080)
Wireless connectivity
Realtek RTL8821CE 802.11 b/g/n/ac (1x1) and Bluetooth® 4.2 Combo
Network interface
Integrated 10/100/1000 GbE LAN
Expansion slots
1 multi-format SD media card reader
External ports
2 USB 3.1 Gen 1 Type-A (Data Transfer Only); 1 USB 2.0 Type-A (Data Transfer Only); 1 RJ-45; 1 AC smart pin; 1 HDMI; 1 headphone/microphone combo
Minimum dimensions (W x D x H)
37.6 x 24.6 x 2.25 cm
Weight
1.8 kg
Power supply type
45 W AC power adapter
Battery type
3-cell, 41 Wh Li-ion
Battery life mixed usage
Up to 8 hours and 45 minutes
Video Playback Battery life
Up to 7 hours and 15 minutes
Webcam
HP Webcam with integrated digital microphone
Audio features
Dual speakers

Software

Operating system
Windows 10 Home 64
HP apps
HP 3D DriveGuard; HP Audio Switch; HP JumpStart; HP Support Assistant
Software included
McAfee LiveSafe™
Pre-installed software
Netflix
Software - Productivity & finance
1 month trial for new Microsoft Office 365 customers

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Country/Region: Flag India

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