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HP Customer Support - Knowledge Base

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  • Information

    Dear Customer, HP remains committed to serve you even during the current pandemic situation by ensuring the continuity of our operations. Given the evolving Covid-19 situation in the country, you might experience some delay in delivering Onsite support to locations which are not accessible due to local Govt regulations. Thank You for your understanding and support.

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    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

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    Create an HP account today!

     Connect with HP support faster, manage all of your devices in one place, view warranty information and more. Learn more​

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HP ENVY - 13-aq0045cl Product Specifications

Hardware

Product number
6JU52UA
Product name
HP ENVY - 13-aq0045cl
Microprocessor
8th Generation Intel® Core™ i7-8565U (2b) ; Quad-Core
Chipset
Intel® Integrated SoC
Hard drive
1 TB PCIe® NVMe™ M.2 Solid State Drive (15)(58)
Display
13.3-inch diagonal 4K (37) IPS micro-edge WLED-backlit touch screen with Corning® Gorilla® Glass NBT™ (3840 x 2160)
Expansion slots
1 microSD media card reader
External ports
1 USB 3.1 Gen 1 Type-C™ (5 Gb/s signaling rate, Power Delivery 3.0, DisplayPort™ 1.2, HP Sleep and Charge); 1 USB 3.1 Gen 1 Type-A (HP Sleep and Charge); 1 USB 3.1 Gen 1 Type-A (Data Transfer Only); 1 AC smart pin; 1 headphone/microphone combo
Minimum dimensions (W x D x H)
30.7 x 21.15 x 1.47 cm
Weight
Starting at 1.17 kg
Audio features
B&O, quad speakers, HP Audio Boost, HP Far-field Cortana support

Software

Operating system
Windows 10 Home (1)
Software included
McAfee LiveSafe™
Software - Productivity & finance
1 month trial for new Microsoft Office 365 customers

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Country/Region: Flag India

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