Use the following procedure to clear paper jams in the rear door and fuser area. When a jam occurs, the control panel displays a message and an animation that assists in clearing the jam.
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In addition to the instructions provided in this document, you can view the following video of how to clear a paper jam in the fuser:
note:The fuser is hot while the printer is in use. Wait for the fuser to cool before clearing jams.
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Open the rear door.Figure : Open the rear door
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Remove any jammed paper from inside the rear door.Figure : Remove jammed paper from inside the rear door
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Close the rear door.Figure : Close the rear door