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HP Customer Support - Knowledge Base

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  • Information
    Coronavirus (COVID-19) Impact

    We are experiencing longer than expected wait times to reach an agent. Please use the resources here on our HP Support website to answer your questions and troubleshoot any issues you may be experiencing.  Try our Virtual Agent and Diagnostic Tools for faster service.

    Information
    Microsoft Support for Windows 7 ended on Jan 14, 2020

    - HP recommends that you begin the process of upgrading to Windows 10 if your computer has been tested by HP. For more information, click here.


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HP Notebook - 15q-ds0018tu Product Specifications

Hardware

Product number
4ZD79PA
Product name
HP Notebook - 15q-ds0018tu
Microprocessor
Intel® Core™ i3-7020U (2.3 GHz, 3 MB cache, 2 cores)
Memory, standard
4 GB DDR4-2133 SDRAM (1 x 4 GB)
Video graphics
Intel® HD Graphics 620
Hard drive
1 TB 5400 rpm SATA
Optical drive
DVD-Writer
Display
15.6" diagonal HD SVA BrightView micro-edge WLED-backlit (1366 x 768)
Keyboard
Full-size island-style keyboard with numeric keypad
Pointing device
Touchpad with multi-touch gesture support
Wireless connectivity
802.11b/g/n (1x1) Wi-Fi® and Bluetooth® 4.2 combo
Network interface
Integrated 10/100/1000 GbE LAN
Expansion slots
1 multi-format SD media card reader
External ports
2 USB 3.1 Gen 1 (Data transfer only); 1 USB 2.0; 1 HDMI 1.4b; 1 RJ-45; 1 headphone/microphone combo
Minimum dimensions (W x D x H)
37.6 x 24.6 x 2.25 cm
Weight
Starting at 1.77 kg
Power supply type
65 W AC power adapter
Battery type
3-cell, 41 Wh Li-ion
Audio features
Dual speakers

Software

Operating system
FreeDOS 2.0
HP apps
HP Audio Switch; HP Documentation; HP ePrint; HP JumpStart; HP Recovery Manager; HP Support Assistant; HP Sure Connect
Software included
McAfee LiveSafe™

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Country/Region: Flag India

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