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HP Customer Support - Knowledge Base

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  • Information
    Coronavirus (COVID-19) Impact

    We are experiencing longer than expected wait times to reach an agent. Please use the resources here on our HP Support website to answer your questions and troubleshoot any issues you may be experiencing.  Try our Virtual Agent and Diagnostic Tools for faster service.

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HP Sprocket Printers - Blinking Red Status Indicator Light

This document is for HP Sprocket printers and the HP sprocket app.
During a print job, the Sprocket stops feeding photo paper, the Status Indicator light turns red and blinks, and one of the following error messages can display on the HP sprocket app.
  • Out of Paper
  • Top Cover Open
  • Paper Jammed
  • Incorrect Paper Type
Read the section that matches your error message. If you did not receive an error message, read Resolve a blinking red light when an error message does not display.

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Country/Region: Flag India

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