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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c05842157

Version: 1

Advisory: HP 250 G5 Notebook PCs - Auto Wake Timer Feature Does Not Work if the Computer Is Off for Several Hours

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 21-Nov-2017

Last updated : 21-Nov-2017

DESCRIPTION
The auto wake timer in the BIOS does not work if the computer has been powered off for several hours. As a result, the computer does not wake on the next scheduled wake time. Any computer with BIOS before version F.33 may exhibit this issue.

sourceInformation

SCOPE
Computers:
HP 250 G5 Notebook PC
Operating Systems:
Microsoft Windows 10 Home (64-bit)
RESOLUTION
To resolve this issue, download and install the following SoftPaq to update the BIOS:
SoftPaq Description
Release Notes
Download SoftPaq
HP Notebook System BIOS Update (Intel Processors)
Version: F.33
Revision: A
NOTE: A more recent version of this software may be available. Check for newer versions at: http://www.hp.com/drivers.

Hardware platforms affected : HP 250 G5 Notebook PC

Operating systems affected : Not applicable

Software affected : Not applicable

Support Communication Cross Reference ID : IA05842157

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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