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Welcome to HP Customer Support

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  • Information
    Important Print Security Update

    HP was recently made aware of a vulnerability in certain inkjet printers by a third-party researcher. HP has updates available for download to address the vulnerability. Details and more information are available in the Security Bulletin

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Samsung MFP SL-K3250-K3300, MultiXpress Color MFP SL-X3220-X3280 - Understanding the Status LEDs

The color of the status LED indicates the printer's status.
  note:
  • Some LEDs might not be available depending on model or country.
  • To resolve the error, look at the error message and its instructions from the troubleshooting part.
  • The error can be resolve with the guidelines from the computers’ Samsung Printer Status program window.
If the problem persists, contact HP Customer Support.
Status LEDs
Status
Description
Off
The printer is offline.
The printer is in power save mode.
Blue
On
The printer is online and can be used.
Blinking
Fax
The printer is sending or receiving faxes.
Copy
The printer is copying documents.
Scan
The printer is scanning documents.
Print
When the status LED slowly blinks, the printer is receiving data from the computer.
When the status LED blinks rapidly, the printer is printing data.
Status
Description
Orange
On
A toner cartridge has almost reached its estimated cartridge lifea. It is recommended to replace the toner cartridge.
A paper jam has occurred, see Clearing paper jams.
The door is opened. Close the door.
There is no paper in the tray. Load paper in the tray, see Loading paper in the tray.
The printer has stopped due to a major error. Check the display message, see Understanding display messages.
An imaging unit has almost reached its estimated cartridge life. It is recommended to replace the toner cartridge.
The waste toner container is not installed in the printer or it is full, see Replacing the waste toner container.
Blinking
A minor error has occurred and the printer is waiting for the error to be cleared. Check the display message, see Understanding display messages. When the problem is cleared, the printer resumes its original task.
The toner cartridge lifea or imaging unit is near the end of its life. Order a new toner cartridge or imaging unit. Temporarily improve print quality by redistributing the toner.
a. Estimated cartridge life means the expected or estimated toner cartridge life, which indicates the average capacity of print-outs and is designed pursuant to ISO/IEC 19752 (K325x, K330x series) or ISO/IEC 19798 (X322x, X328x series). The number of pages might be affected by operating environment, percentage of image area, printing interval, graphics, media and media size. Some amount of toner might remain in the cartridge even when orange LED is on and the printer stops printing.
  note:
Check the message on the display screen. Follow the instructions in the message or refer to the troubleshooting chapter, see Understanding display messages. If the problem persists, contact HP Customer Support.
Power LED
The color of the status LED indicates the printer's status.
Status
Description
Off
The printer is offline.
Blue
On
The printer is online and can be used.
The printer is in power save mode. When data is received, or any screen is pressed, it switches to online automatically.
  note:
Check the message on the display screen. Follow the instructions in the message or refer to the troubleshooting chapter, see Understanding display messages. If the problem persists, contact HP Customer Support.

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Country/Region: Flag India

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