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Welcome to HP Customer Support

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  • Information
    Information regarding recent vulnerabilities

    HP is aware of the recent vulnerabilities commonly referred to as "Spectre" and "Meltdown". HP has published a security bulletin with patches for these issues and a list of impacted systems. We will continue to update the bulletin as more information becomes available and encourage customers to check the bulletin frequently.

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Samsung Laser Printers - Paper Jam in the Tray (Jam 0)

  note:
The most common cause of paper jams is the paper; please check the user manual to make sure the media being used is recommended for the printer. Also, make sure the printer and driver settings match the paper type.
When the printer displays Jam 0, paper has failed to pass through the first sensor. Choose the best printer configuration in the following table for instructions:

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Ask the community!


Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


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Country/Region: Flag India

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