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HP PageWide Pro 750, MFP 772, 777 - Use reports

You can set up the printer to print error reports and confirmation reports automatically for each fax you send and receive. You can also manually print system reports as required; these reports provide useful system information about the printer.
By default, the printer is set to print a report only if there is a problem sending or receiving a fax. A confirmation message that indicates whether a fax was successfully sent appears briefly on the control panel display after each transaction.
  note:
  • If the reports are not legible, you can check the estimated cartridge levels from the control panel or the HP software. For more information, see Check the estimated cartridge levels.
  • Cartridge-level alerts and indicators provide estimates for planning purposes only. When you receive a low-cartridge alert, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace the cartridges until you are prompted to.
  • Ensure that the cartridges are in good condition and installed properly.
This section contains the following topics:
Print fax confirmation reports
You can print a confirmation report when a fax is sent, received, or both. The default setting is On (Fax Send). When turned off, a confirmation message briefly appears on the control panel after each fax is sent or received.
To enable fax confirmation
  1. On the control panel, touch the Fax icon.
  2. In the display, touch the Fax Setup icon.
  3. Touch Reports, and then touch Fax Confirmation.
  4. Touch to select one of the following options:
    Setting
    Description
    Off
    Does not print a fax confirmation report when you send and receive faxes successfully. This is the default setting.
    On (Fax Send)
    Prints a fax confirmation report for every fax you send.
    On (Fax Receive)
    Prints a fax confirmation report for every fax you receive.
    On (Fax Send and Fax Receive)
    Prints a fax confirmation report for every fax you send and receive.
To include an image of the fax on the report
  1. On the control panel, touch the Fax icon.
  2. In the display, touch the Fax Setup icon.
  3. Touch Reports, and then touch Fax Confirmation.
  4. Touch On (Fax Send) to include images of only sent faxes on the report, or touch On (Fax Send and Fax Receive) to include images of both sent and received faxes.
  5. Touch Fax confirmation with image.
Print fax error reports
You can configure the printer so that it automatically prints a report when there is an error during transmission or reception.
  1. On the control panel, touch the Fax icon.
  2. In the display, touch the Fax Setup icon.
  3. Touch Reports, and then touch Fax Error Reports.
  4. Touch to select one of the following:
    Setting
    Description
    On (Fax Send)
    Prints whenever a transmission error occurs. This is the default setting.
    On (Fax Receive)
    Prints whenever a receiving error occurs.
    On (Fax Send and Fax Receive)
    Prints whenever a fax error occurs.
    Off
    Does not print any fax error reports.
Print and view the fax log
You can print a log of faxes that have been received and sent by the printer.
  1. Open the control panel dashboard (swipe the dashboard tab at the top of any screen downward, or touch the strip at the top of the home screen).
  2. On the control panel dashboard, touch (Fax).
  3. Touch Fax Logs, and do one of the following:
    • For sent faxes, touch Logs for Sent Faxes.
    • For received faxes, touch Logs for Received Faxes.
  4. Touch Print Log to begin printing.
Clear the fax log
Clearing the fax log also deletes all faxes stored in memory.
  1. On the control panel, touch the Fax icon.
  2. In the display, touch the Fax Setup icon.
  3. Touch Tools, and then touch Logs/Memory.
Print the details of the last fax transaction
The Last Transaction Log prints the details of the last fax transaction to occur. Details include the fax number, number of pages, and the fax status.
  1. On the control panel, touch the Fax icon.
  2. In the display, touch the Fax Setup icon.
  3. Touch Reports, and then touch Print Fax Reports.
  4. Touch Last Transaction Log.
  5. Touch Print to begin printing.
Print a Caller ID Report
You can print a list of Caller ID fax numbers.
  1. On the control panel, touch the Fax icon.
  2. In the display, touch the Fax Setup icon.
  3. Touch Reports, and then touch Print Fax Reports.
  4. Touch Caller ID Report, and then touch Print.
View the Call History
You can view a list of all the calls placed from the printer.
  note:
You cannot print the call history.
  1. On the control panel, touch the Fax icon.
  2. In the display, touch the Fax Setup icon.
  3. On the keypad, touch the Phone Book icon, and then touch (Fax History).

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