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HP Customer Support - Knowledge Base

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  • Information
    Fix Windows 10 Update Issues

    > Print spooler or any other printer problems caused by a Windows 10 update or upgrade - Click Here
    > Resolve Windows 10 or update issues on HP computer – Click Here

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HP PageWide Pro 750, MFP 772, 777 - 15.A2 jam error in Tray 2

15.A2 jam error in Tray 2

Use the following procedure to check for jammed paper in Tray 2. When a jam occurs, the control panel displays an animation that assists in clearing the jam.
  • 15.A2.yz
  1. Open the tray.
  2. Gently remove any jammed paper from the tray.
  3. Open the right door, by pulling up on the right latch.
  4. Gently remove any visible paper from the rollers.
  5. Close the right door and the tray.

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Country/Region: Flag India

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