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HP LaserJet Enterprise - A "Cartridge is low" or "Cartridge is very low" message displays on the printer control panel

Cartridge is low: The printer indicates when a cartridge level is low. Actual cartridge life remaining may vary. Consider having a replacement available to install when print quality is no longer acceptable. The cartridge does not need to be replaced now.
Continue printing with the current cartridge until redistributing the toner no longer yields acceptable print quality. To redistribute the toner, remove the toner cartridge from the printer and gently rock the cartridge back and forth about its horizontal axis. For graphical representation, see cartridge replacement instructions. Reinsert the toner cartridge into the printer and close the cover.
Cartridge is very low: The printer indicates when the cartridge level is very low. Actual cartridge life remaining may vary. Consider having a replacement available to install when print quality is no longer acceptable. The cartridge does not need to be replaced now unless the print quality is no longer acceptable.
Once an HP cartridge has reached Very Low, HP’s Premium Protection Warranty on that cartridge has ended.
Change the “Very Low” settings
You can change the way the printer reacts when supplies reach the Very Low state. You do not have to re-establish these settings when you install a new cartridge.
  note:
The steps vary according to the type of control panel.
FutureSmart 3
FutureSmart 4
FutureSmart 3
  1. From the Home screen on the printer control panel, scroll to and select Supplies.
  2. Open the following menus:
    • Manage Supplies
    • Supply Settings
    • Black Cartridge or Color Cartridges
    • Very Low Settings
  3. Select one of the following options, and then touch Save to save the setting:
    • Select the Stop option to set the printer to stop printing when the cartridge reaches the Very Low threshold.
    • Select the Prompt to continue option to set the printer to stop printing when the cartridge reaches the Very Low threshold. You can acknowledge the prompt or replace the cartridge to resume printing.
    • Select the Continue option to set the printer to alert you that the cartridge is very low, and to continue printing beyond the Very Low setting without interaction. This can result in unsatisfactory print quality.
FutureSmart 4
  1. From the Home screen on the printer control panel, select Settings.
  2. Open the following menus:
    • Manage Supplies
    • Very Low Behavior
  3. Select the cartridge, such as Black Cartridge or Color Cartridges.
  4. Select one of the following options, and then touch Done to save the setting:
    • Select the Stop option to set the printer to stop printing when the cartridge reaches the Very Low threshold.
    • Select the Prompt to continue option to set the printer to stop printing when the cartridge reaches the Very Low threshold. You can acknowledge the prompt or replace the cartridge to resume printing.
    • Select the Continue option to set the printer to alert you that the cartridge is very low, and to continue printing beyond the Very Low setting without interaction. This can result in unsatisfactory print quality.
For printers with fax capability
When the printer is set to the Stop or Prompt to continue option, there is some risk that faxes will not print when the printer resumes printing. This can occur if the printer has received more faxes than the memory can hold while the printer is waiting.
The printer can print faxes without interruption when it passes the Very Low threshold if you select the Continue option for the cartridge, but print quality might degrade.
Order supplies
Order supplies and paper
Order through service or support providers
Contact an HP-authorized service or support provider.
Order using the HP Embedded Web Server (EWS)
To access, in a supported Web browser on your computer, enter the printer IP address or host name in the address/URL field. The EWS contains a link to the HP SureSupply Web site, which provides options for purchasing Original HP supplies.

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