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HP Customer Support - Knowledge Base

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Fix Windows 10 Update Issues
> Print spooler or any other printer problems caused by a Windows 10 update or upgrade - Click Here
> Resolve Windows 10 or update issues on HP computer – Click Here

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Fix intermittent print spooler service errors that may cause print jobs to fail post a Windows update. Click here

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HP Desktop PCs - Motherboard Specifications, Hawaii-K2G

Figure : Hawaii-K2G motherboard

Motherboard description

HP name: Hawaii-K2G
SSID: 82DD

Form Factor

Customized: 20.0x14.5 cm (7.9x5.7 in)

Chipset

The chipset on this motherboard is combined with the processor into a single integrated circuit called System on a Chip (SoC). This technology combines the processor and chipset functionality into a single physical package.

Processor upgrade information

Supports the Intel Core i3-7100U and Intel Core i5-7200U (Kabylake-U) Dual Core processors only. The processor is not upgradeable.

Memory upgrade information

Dual channel memory architecture
Two DDR4 SODIMM (260-pin) sockets
Supports up to PC4-17000 (DDR4-2133)
Supports 2 GB, 4 GB, and 8 GB DDR4 SODIMMs (with Prost 195 and 215 chassis)
Supports 4 GB and 8 GB DDR4 SODIMMs (with Prost 24 chassis)
Supports up to 4 GB on 32-bit systems

note:
32-bit systems cannot address a full 4.0 GB of memory.
Supports up to 16 GB (unbuffered) on 64-bit systems

note:
Maximum memory shown reflects the capability of the hardware and can be limited further in the operating system.

Video

Hybrid Graphics

Discrete NVIDIA GT920MX:

2 GB dedicated memory
Permanently soldered to the motherboard

Integrated Graphics:

Integrated Intel HD Graphics

Audio

Integrated audio

Audio Codec: Realtek ALC3252
Audio jack presence detection

Network

LAN: 1000BASE-T

Technology: Realtek RTL8161GSH
Data transfer speeds: up to 10/100/1000 Mb/s
Transmission standards: 1000BASE-T Gigabit Ethernet

Expansion Slots

One M.2 socket 1, 2230 type for WLAN

I/O Ports and clear CMOS and clear password

Back I/O ports

Figure : Hawaii-K2G back I/O panel

Disk activity LED

USB 2.0: 2

LAN (Ethernet)

Power LED

DC power in

USB 3.0: 2

HDMI out

Headphone/Microphone