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HP Customer Support - Knowledge Base

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  • Information

    Fix intermittent print spooler service errors that may cause print jobs to fail post a Windows update. Click here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on an HP computer or printer – Click here

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HP PCs - Using the Bang and Olufsen Audio App

This document is for HP PCs that have the Bang and Olufsen audio app.
Bang and Olufsen provides custom tuning for both built-in speakers and headphones with user-selectable equalization presets and manual sound tuning.
On the main screen, select General, Input, or Output settings to adjust the audio.

Adjust General settings

Select the General tab to make adjustments to audio volume and sources.
  • Speaker/HP: Adjust speaker volume
  • Microphone Array: Adjust microphone volume
  • Multistreaming: Turn on to listen to different audio sources on different speaker sets
  • Default Settings: Select to return to original settings
  • Windows Sound Properties: Adjust sound settings available in Windows
General settings of Bang and Olufsen audio

Adjust Input settings

Select the Input tab to adjust the volume for the microphone or turn on HP Noise Cancellation to reduce background noise and optimize the microphone.
Input settings for microphone array and HP noise cancellation

Adjust Output settings

Select the Output tab to adjust speaker volume, select audio mode, set bass and treble preferences, and fine tune the sound using the equalizer.
Output settings for music  mode

Immersive Audio

HP Immersive Audio is available on select PCs and provides a surround sound audio experience. This feature is automatically turned on when you select Movie mode. To turn off HP Immersive Audio, go to the Output screen, and then clear the checkbox.
note:
Select HP Immersive Audio to enhance video sound quality. Turn off HP Immersive Audio before listening to music or speech to prevent diminished audio quality.
Output settings for movie mode

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Country/Region: Flag India

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