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HP Customer Support - Knowledge Base

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  • Information

    Fix intermittent print spooler service errors that may cause print jobs to fail post a Windows update. Click here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on an HP computer or printer – Click here

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HP LaserJet Pro, Ultra Printers - Wireless Printer Setup (Windows)

This document is for computers with Windows and HP LaserJet Pro M102w, M104w, and LaserJet Ultra M106w printers.
To set up an HP printer on a wireless (Wi-Fi) network, install the print driver and software from the HP website.

Step 1: Prepare for installation

Before setting up the printer on your wireless network, gather the required items, and then check the printer and computer connections.
  1. Gather the following items:
    • Network name: The network name is the SSID.
    • Network password (WEP key or WPA security passphrase)
    • A computer connected to your wireless network
    • Internet access (recommended): HP recommends broadband Internet access such as cable or DSL.
    • Your wireless-capable printer: Place your printer close to the computer during the installation.
    • USB cable: The installer might prompt you to connect a USB cable.
  2. Make sure the printer, router, and computer are all turned on, and that the computer is connected to the same wireless network to which you are connecting the printer.
  3. Set up the printer, load paper into the input tray, and install the toner cartridges. For detailed steps, go to the HP Customer Support page, type your printer model and First Time Printer Hardware Setup, press Enter, and then select the document from the list.
  4. Disconnect any USB or Ethernet cables from the printer.

Step 2: Connect the printer to the wireless network

Use Wi-Fi Protected Setup (WPS) to connect the printer, so that the HP installer can find the printer during installation. Refer the wireless router manual to confirm if the router supports the Wireless Setup Wizard (touch panel only) connection type.

Step 3: Download and install the print driver

Download and install the latest printer software.
note:
If an Auto Wireless Connect screen displays during installation, use it to complete the wireless setup. Otherwise, follow the guided steps in the installation software to install the printer driver by HP Easy Start.
  1. Disconnect any USB cables from the printer.
  2. Go to 123.hp.com/laserjet, and then click Download to download and run HP Easy Start.
  3. When prompted to select your printer, click My Printer Is Not Shown.
    A Printer Not Found screen displays.
    Clicking My Printer Is Not Shown
  4. Click Continue, and then select Wireless network (if applicable).
    Selecting Wireless network (if applicable)
  5. Click Continue, and then follow the on-screen prompts to set up your printer on a wireless network.
note:
If the download fails, go to HP Customer Support - Software and Driver Downloads, click Printer, type your printer model number, and then click Submit. Confirm your version of Windows is correct. Under the Driver-Product Installation Software heading, click Download for the full software package, or click Basic Drivers for other driver options.

Frequently asked questions (FAQs)

Review these frequently asked questions on setting up the wireless network connection.

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