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HP Customer Support - Knowledge Base

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  • Information

    Dear Customer, HP remains committed to serve you even during the current pandemic situation by ensuring the continuity of our operations. Given the evolving Covid-19 situation in the country, you might experience some delay in delivering Onsite support to locations which are not accessible due to local Govt regulations. Thank You for your understanding and support.

    Information

    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

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    Create an HP account today!

     Connect with HP support faster, manage all of your devices in one place, view warranty information and more. Learn more​

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HP DeskJet GT 5810, 5820 Printers - Blinking Lights and 'E' Errors

This document is for HP DeskJet GT 5810, 5811, 5820, 5821, and 5822 All-in-One printers.
The following sections describe the most common error conditions with combinations of blinking (flashing) lights displayed on the control panel, followed by solutions for each combination. Find the blinking lights pattern you are experiencing, and then follow the steps to resolve the issue.
HP DeskJet GT 5810
HP DeskJet GT 5820
    Image: Control panel buttons and lights
  1. Control panel display
  2. Cancel button
  3. Resume button/light
  4. Start Copy Color button
  5. Start Copy Black button
  6. Power button/light
  7. Printhead Alert light
    Image: Control panel buttons and lights
  1. Control panel display
  2. Cancel button
  3. Wireless button/light
  4. Wi-Fi Direct button/status light
  5. Start Copy Color button
  6. Power button/light
  7. Printhead Alert light
  8. Resume button/light
  9. Information button/light
  10. HP ePrint button/light
  11. Start Copy Black button
HP DeskJet GT 5810
HP DeskJet GT 5820
    Image: Control panel display icons
  1. Number of Copies icon
  2. Error icon
  3. Paper Error icon
  4. Printhead icons
    Image: Control panel display icons
  1. Number of Copies icon
  2. Error icon
  3. Paper Error icon
  4. Wi-Fi Direct icon
  5. Wireless icon
  6. Wireless Attention icon
  7. Signal Bars icon
  8. Printhead icons

Service the printer

Service or replace your HP product if the issue persists after completing all the preceding steps.
Go to Contact HP Customer Support to schedule a product repair or replacement. If you are in Asia Pacific, you will be directed to a local service center in your area.
To confirm your warranty status, go to HP Product Warranty Check. Repair fees might apply for out-of-warranty products.

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Country/Region: Flag India

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