When a jam occurs, the control panel displays an error message (2-line control panels) or an animation (touchscreen control panels) that assists in clearing the jam.
note:If the sheet tears, remove all fragments before resuming printing.
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If you can see the jammed sheet in Tray 1, remove the jammed sheet by pulling it straight out.Figure : Remove jammed paper
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If you cannot see the jammed sheet, close Tray 1, and then remove Tray 2.Figure : Remove Tray 2
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At the left side of the Tray 2 cavity, press the tab to lower the tray plate, and then remove any paper. Remove the jammed sheet by gently pulling it straight out.Figure : Remove the jammed paper
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Push the tray plate back up into place.Figure : Set the tray plate back in place
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Reinstall Tray 2.Figure : Reinstall Tray 2
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Reopen Tray 1 and load paper into the tray.Figure : Reload paper in Tray 1