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HP Customer Support - Knowledge Base

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  • Information

    Dear Customer, HP remains committed to serve you even during the current pandemic situation by ensuring the continuity of our operations. Given the evolving Covid-19 situation in the country, you might experience some delay in delivering Onsite support to locations which are not accessible due to local Govt regulations. Thank You for your understanding and support.

    Information

    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

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    Create an HP account today!

     Connect with HP support faster, manage all of your devices in one place, view warranty information and more. Learn more​

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HP ENVY Notebook 15-k202ns Product Specifications

Hardware

Product Name
15-k202ns
Product Number
N0S19EA
Microprocessor
Intel Core i7-5500U with Intel HD Graphics 5500 (2.4 GHz, 4 MB cache, 2 cores)
Memory
8 GB DDR3L-1600 SDRAM (1 x 8 GB)
Video Graphics
NVIDIA GeForce GTX 850M (4 GB DDR3 dedicated)
Hard Drive
1 TB 5400 rpm SATA
Multimedia Drive
SuperMulti DVD burner
Display
39.6 cm (15.6") diagonal FHD anti-glare WLED-backlit (1920 x 1080)
Network Card
Integrated 10/100/1000 Gigabit Ethernet LAN
Wireless Connectivity
802.11b/g/n (1x1) and Bluetooth 4.0 combo (Miracast compatible)
Sound
BeatsAudio with 2 speakers and 1 subwoofer
Keyboard
Full-size backlit keyboard with numeric keypad
Pointing Device
HP Control Zone Trackpad
External Ports
1 multi-format SD media card reader
1 HDMI
1 headphone/microphone combo
3 USB 3.0 (1 HP USB Boost)
1 RJ-45
Dimensions
38.45 x 26.02 x 2.67 cm
Weight
2.34 kg
Power
90 W AC power adapter
4-cell, 41 Wh Li-ion polymer
Camera
HP TrueVision HD Webcam (front-facing) with integrated dual array digital microphone

Software

Operating System:
Windows 8.1 (64 bits)
Security and Support:
Avast! SecureLine VPN (1-month subscription)
McAfee LiveSafe
Internet Solutions:
Adobe Shockwave Player
Booking.com
CyberLink MediaEspresso
CyberLink Media Suite
CyberLink PowerBackup
Evernote
Foxit PhantomPDF Express for HP
Mahjong
mysms
Skype
Solitaire
TripAdvisor
7-Zip

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Country/Region: Flag India

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