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HP Customer Support - Knowledge Base

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  • Information

    Dear Customer, HP remains committed to serve you even during the current pandemic situation by ensuring the continuity of our operations. Given the evolving Covid-19 situation in the country, you might experience some delay in delivering Onsite support to locations which are not accessible due to local Govt regulations. Thank You for your understanding and support.

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    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

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    Create an HP account today!

     Connect with HP support faster, manage all of your devices in one place, view warranty information and more. Learn more​

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HP ENVY Notebook 14-j012tx Product Specifications

Hardware

Product Name
14-j012tx
Product Number
N4F64PA
Microprocessor
2.4 GHz GHz Intel Core i7-5500U with Intel HD Graphics 5500
Microprocessor Cache
4 MB cache, 2 cores
Memory
4 GB DDR3L-1333 SDRAM (onboard)
Video Graphics
NVIDIA GeForce GTX 950M (4 GB DDR3L dedicated)
Display
14" diagonal FHD anti-glare WLED-backlit (1920 x 1080)
Hard Drive
2 TB 5400 rpm SATA
Multimedia Drive
SuperMulti DVD burner
Network Card
Integrated 10/100/1000 Gigabit Ethernet LAN
Wireless Connectivity
802.11a/b/g/n/ac (1x1) and Bluetooth 4.0 combo (Miracast compatible)
WiDi
Sound
Bang & Olufsen with 4 speakers and 1 subwoofer
Keyboard
Island-style backlit keyboard
Pointing Device
HP Imagepad with multi-touch gesture support
External Ports
1 multi-format SD media card reader
3 USB 3.0 (1 HP USB Boost)
1 HDMI
1 RJ-45
1 headphone/microphone combo
Dimensions
34.5 x 24.6 x 2.27 cm
Weight
Starting at 1.99 kg
Power
90 W AC power adapter
3-cell, 55.5 Wh prismatic
Camera
HP TrueVision HD Webcam (front-facing) with integrated digital microphone
HP SimplePass Fingerprint Reader

Software

Operating System:
Windows 8.1 (64-bit)

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Country/Region: Flag India

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