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Welcome to HP Customer Support

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HP Pavilion 17-g031cy Notebook PC Product Specifications

Hardware
Product Name
17-g031cy
Product Number
N5G88UA
Microprocessor
1.8GHz up to 2.4GHz AMD Quad-Core A6-6310 APU
Microprocessor Cache
2MB L2 Cache
Memory
6GB DDR3L SDRAM (2 DIMM)
Video Graphics
AMD Radeon R4 graphics with up to 3328MB total graphics memory
Display
17.3-inch diagonal HD+ BrightView WLED-backlit display (1600 x 900)
Hard Drive
1TB 5400RPM hard drive
Multimedia Drive
SuperMulti DVD burner
Network Card
10/100BASE-T Ethernet LAN (RJ-45 connector)
Wireless Connectivity
1x1 802.11b/g/n WLAN
Sound
B&O Play with dual speakers
Keyboard
Full-size island-style keyboard with numeric keypad
Pointing Device
HP Imagepad supporting multi-touch gestures without on/off button
External Ports
Multi-format digital media card reader
2 SuperSpeed USB 3.0
1 Universal Serial Bus (USB) 2.0
1 HDMI
1 RJ-45 (LAN)
1 Headphone-out/microphone-in combo jack
Dimensions
1.07 in (H) x 16.49 in (W) x 11.29 in (D)
Weight
5.82 lb
Power
45W AC adapter
4-cell 41WHr 2.8Ah lithium-ion battery
ID Mech Description
Front facing HP TrueVision HD Webcam with integrated dual array digital microphone
Software
Operating System:
Windows 8.1 (64-bit)
Communication Chat:
Skype: Stay in touch with friends and family with 60 minutes of Skype each month.
mySMS text messaging: Send and receive texts on your PC.
Games:
Wild Tangent Games for HP pre-installed. Your HP computer comes with 10 free sessions of Delicious Emily's Wonder Wedding Premium Edition and 10 free sessions of Runefall.
Microsoft Games: Start enjoying the Windows 8 experience right out of the box.
HP Help Support:
HP Support Assistant: Enjoy immediate, always-on, self-help support built right into your PC, for the life of your PC, absolutely free.
Getting Started with Windows 8: Learn tips and tricks for Windows 8.1.
HP Recovery Manager: Recover, restore, and create recovery media for, your PC.
HP ePrint: Wirelessly print from anywhere, anytime, on any HP ePrint-enabled printer.
HP Free Setup Service: Easily set up your PC with trained and certified agents.
Shopping Services:
TripAdvisor: Easily find the lowest airfare, the best hotels, great restaurants, and fun things to do wherever you go.
Books, Music, Photos, and Videos:
HP Connected Music: Listen to music from multiple sources – all from one app.  Enjoy your local music and iTunes library together with streaming services, including TuneIn Radio.
Netflix: Watch movies and TV online or via DVDs with subscription.
CyberLink PhotoDirector and PowerDirector: Create picture-perfect portraits and pro-quality videos with powerful and dynamic photo and video editing tools.
CyberLink Power Media Player: Upgrade your video watching experience with CyberLink’s TrueTheater technology including enhanced lighting features and improved audio quality.
CyberLink YouCam: Take pictures, record video, and get creative with special photo editing and video effects.
$25 Microsoft Gift Card: Buy apps, games, music, movies, and more.
Snapfish Connected Photo: Enjoy your photos with access from any device, all in one place. Easily access photos across your PC and mobile devices, then celebrate your memories with photo gifts, and prints.
Productivity Tools:
Dropbox: Get 25GB of free online storage for six months with Dropbox.
7-zip: File Archive Utility
HP Connected Drive: It’s your data. Do what you want with it. Access everything. Find anything. Collect what matters.
Three months of Evernote Premium included: Keep your life on track and set reminders with Evernote.
Foxit PhantomPDF: Read, create, sign, annotate, and print PDF documents and fill out PDF forms with this fast, protected, feature-rich PDF solution.
Office 365 Personal included: Keep up with business anywhere with a one-year subscription.
Cloud storage included: Get 1TB of Microsoft OneDrive so you can store all you want for a year.
CyberLink PowerBackup: Archive files, folders, and application data and schedule automatic backups.
Security Protection:
McAfee: Protect your PC from malicious software and dangerous online threats with a free 30-day McAfee LiveSafe trial.
HP 3D DriveGuard 6: Your notebook’s data stays safe from accidental bumps and bruises with HP 3D DriveGuard 6.
HP SimplePass: Access online accounts with a single password or PIN.
HP CoolSense: Keep your notebook cool and comfortable automatically with HP CoolSense.

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