This document pertains to HP Tablet computers that came with Windows 8 installed.
This document explains how to restore the system software or a full software image on the HP tablet.
note:If you are not using the latest version of Windows 8, some graphics and information in this document may vary. You can get the latest version from the Microsoft Store.
warning:If the size of the OS partition (usually C:) was reduced below a minimum size requirement, other user-created partitions are removed and stored data is destroyed.
note:At the end of the refresh process, an HTML file called Removed Apps.html might be placed on the desktop with a list of the desktop apps that were removed so you know what to reinstall.
caution:Your personal files and settings will be destroyed by performing this step. Make sure you have backed up all your important files on another drive before performing a reset. If you need help backing up your files, you might want to contact a professional data recovery service.
caution:All data on the drive is removed during this process. Back up your important information before attempting the recovery.
note:If you have a 32GB tablet, insert the micro SD card provided with your tablet (or a new blank 8GB or 16GB microSD card) into the microSD slot. If you have a 64GB version of the tablet, you do not need to insert a microSD card.
caution:Your personal files and settings will be destroyed by performing this step. Make sure you have backed up all your important files on another drive before performing a reset. If you need help backing up your files, you might want to contact a professional data recovery service.
caution:All data on the drive is removed during this process. Back up your important information before attempting the recovery.
note:Make sure that the tablet screen is in landscape orientation during the recovery process.
note:If USB Hard Drive (UEFI) is not shown, check the USB cable connection and make sure you are connected to the correct port, and try again.
note:If the USB device is not disconnected, the computer restarts and attempts another system recovery. If this happens, disconnect the device and restart the tablet to continue.