solution Contentsolution Content

Remove and Replace the Webcam for Sprout by HP

This document applies to Sprout by HP.
Sprout by HP

Before you begin

  • You need a Phillips head screwdriver.
  • Remove all CDs and DVDs from the optical drive.
  • Turn off the computer, and disconnect all cables. Be sure to disconnect the network cable before disconnecting the power cord.
  • Transfer the computer to a clear, flat, stable work surface over a non-carpeted floor.
  • Place the computer face-down on a soft flatsurface. HP recommends that you place the Sprout ona blanket, towel, or other soft cloth toprotect the touch screen surface fromscratches or other damage.
  • Do not remove a component from the protective packaging until you are ready to install it.
  warning:
Make sure the computer is disconnected from power before starting.
  caution:
This product contains components that can be damaged by electrostatic discharge (ESD). To reduce the chance of ESD damage, work over a noncarpeted floor, use a static dissipative work surface (such as a conductive foam pad), and wear an ESD wrist strap connected to a grounded surface.
  caution:
Procedures in this document are provided by HP for qualified service agents and as a courtesy to its customers. Servicing internal components increases the risk of damaging the computer which might not be covered under warranty. Understand the risk and refer to the product's warranty before attempting to service the computer.

Video overview

View the following video before using the steps in this article.
note:
For best quality on dial-up connections, wait until the video has fully loaded before viewing.
Removing and Replacing the Webcam for HP Sprout
Removing and Replacing the Webcam for HP Sprout
Learn how to remove and replace the webcam for the HP Sprout.

Remove the webcam

To remove the webcam, first you must remove the touch mat, the right rear cover, the left rear cover, the column assembly, and the top rear cover and the microphone assembly.
Step 1
First, remove the touch mat, the right rear cover, the left rear cover, the column assembly, and the top rear cover.
For detailed instructions to remove these parts, see the HP support document, Remove and Replace the top rear cover for HP Sprout by HP.
The top rear cover
Step 2
Now remove the microphone assembly.
Detach the motherboard connector from the motherboard side edge of the microphone board.
Motherboard connector
Step 3
Detach the silver pink torx head screw that secures the microphone bracket to the top of the computer.
Screw that secures the microphone to the top of the computer
Step 4
Pull the microphones bracket assembly out of the computer.
Pulling the microphone bracket assembly out of the computer
Step 5
Now, to remove the webcam. remove the pink torx head screw that secures the webcam assembly to the computer.
Screw that secures the webcam assembly to the computer
Step 6
Pull up on the edges of the webcam bracket...
Pulling the up the webcam to remove it
...and partially pull the webcam assembly out of the computer, placing it to the side.
Webcam assembly partially removed from the computer
Step 7
Detach the connector from the webcam...
Connector to detach from the webcam
...and remove it from the cable guides on the webcam bracket, in order to fully remove the webcam assembly from the computer.
Removing it from the cable guides on the webcam bracket
Step 8
Carefully pry the webcam off of its bracket.
Prying the webcam off its bracket

Replace the webcam

Use the following steps to replace the webcam and then the other parts:
Step 1
Find the two small holes on the webcam...
Holes on the webcam
... that align over two small locator pegs on the webcam bracket.
Locator pegs on the webcam bracket
Step 2
To replace the webcam board to the bracket place the adhesive side of the board on the bracket, aligning the holes over their pegs.
Aligning the holes over their pegs
Step 3
Find the two holes on the webcam bracket...
Holes in the webcam bracket
... that align over two alignment pegs on the front bezel.
Alignment pegs on the front bezel
Step 4
Find the right edge of the webcam bracket...
Right edge of the bracket
...that fits under a small lip at the top of the computer.
Small lip at the bottom of the computer
Step 5
To replace the webcam bracket, first align the webcam connector into its guides on the bracket...
Aligning the connector in its guides on the bracket
... and reattach the webcam connector to the webcam board.
Connector on the webcam board
Step 6
Align the edge of the bracket under its lip...
Aligning the edge of the bracket under the lip
...and then press the holes of the bracket over their alignment pegs on the front bezel.
Pressing the bracket onto the alignment pegs
Step 7
Replace the single pink torx head screw to secure the webcam bracket in the computer.
Screw to secure the webcam bracket to the computer
Step 8
Now, to replace the microphone, find the two small holes on the top edge of the microphone bracket...
Two small holes that fit of the alignment pegs
... that fit over alignment pegs at the top of the unit.
Alignment pegs
Step 9
Find the top edge of the bracket...
Top edge of the bracket
...that fits under a small lip on the front bezel.
Small lip on the front bezel
Step 10
To replace the microphone bracket, tip the left edge of the bracket under its lip on the front bezel, then press the holes on the microphone bracket.
Placing the left edge of the bracket in place and then lowering it into place
Step 11
Replace the pink torx head screw to secure the microphone bracket to the top of the computer.
Pink screw that secures the microphone bracket to the computer
Step 12
Replace the motherboard connector to the side edge of the microphone board.
The motherboard connector
Step 13
Replace the touch mat, the right rear cover, the left rear cover, the column assembly, and the top rear cover.
For detailed instructions to replace these parts, see the HP support document, Remove and Replace the top rear cover for HP Sprout by HP.
Replacing the top rear cover