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HP Customer Support - Knowledge Base

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HP LaserJet Enterprise M806 and HP LaserJet Enterprise flow MFP M830 - Clear jams in the stapler/stacker accessory

Clear jams in the stapler/stacker

  1. Open the top left door.
    Figure : Open the top left door
  2. Lift the jam access cover for the output slot, and gently remove any jammed paper.
    Figure : Remove the jammed paper
  3. Remove all paper from the top left door area.
    Figure : Remove the jammed paper
  4. Close the top left door.
    Figure : Close the top cover

Clear connection jams

  1. Pull the release handle on the top of the finishing accessory, and then slide the finisher away from the product until it stops.
    Figure : Separate the finisher from the product
  2. Remove any paper from the area.
    Figure : Remove the jammed paper
  3. Attach the finishing accessory.
    Figure : Attach the finishing accessory

Clear Staple 1 jams

  1. Lift the jam access cover for the output slot, and gently remove any jammed paper.
    Figure : Remove the jammed paper
  2. Wait three seconds, and then open the front left door.
    Figure : Open the door
  3. Pull the staple cartridge up and out to remove it.
    Figure : Remove the staple cartridge
  4. Lift up the metal handle on the front of the staple cartridge.
    Figure : Lift the lever
  5. Remove any jammed staples from the staple cartridge.
    Figure : Remove jammed staples
  6. Push down the metal handle on the front of the staple cartridge.
    Figure : Lower the lever
  7. Insert the staple cartridge. Press down on the top of the staple cartridge until it clicks into place.
    Figure : Insert the staple cartridge
  8. Close the front left door.
    Figure : Close the door

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Country/Region: Flag India

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