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HP Printers - How to Make Copies

This document is for HP multifunction printers.

Make copies of documents or photos, and change copy settings such as number of copies, copy size, and paper size.

note:
If you are experiencing issues when making copies, such as unsatisfactory quality, black lines or color bands, or the copier stops working, go to HP Printers - Resolving Copy Problems.

Changing copy settings

Access copy settings on the printer or through the printer software.

Printers with a control panel menu

Open the copy settings menu from the printer control panel.

Touch Copy, Copy Document, or Copy Photo on the printer control panel, and then change any available basic settings as needed.
Touch Settings or the gear icon to view more copy settings.

note:
You might need to scroll down the control panel screen to access all settings. Available settings vary by printer model.
- 2-Sided Copying: Copy on both sides of the paper. Depending on the model, the menu is typically available under the Document copy settings. Either touch On, select the box next to the setting, or select an available option from the drop-down menu.
- ID Copy: Prints both sides of an identification card or driver's license on a one-sided copy. The printer prompts you to flip the ID card over to complete the copy job.
- Size or Resize: Change the size of the copy. Options can include a list of presets, custom sizes between 25 and 400 percent of the original size, Fit to Page, and an Actual Size setting to make a borderless copy.
- Paper Size: Select the paper size you are making the copies on, or select Automatic to let the printer detect the paper loaded in the tray.
- Paper Type: Select the type of plain or photo paper you are making the copies on. If the incorrect paper type is selected, this might result in slow copy speeds.
- Tray Selection: Select the paper input tray with the paper you are using for your copies.
- Quality: Select an available copy quality level. Copy time can increase when using the best setting.
- Lighter/Darker: If the original is faded or too saturated, make the copy lighter or darker.
- Enhancements: Select the type of item you are copying to improve quality, such as sharpening text and image edges or improving faded colors in photos.
- HP Copy Fix: Automatic copy quality and skew adjustment tool.
- Collate: Turn the feature on or off for multi-page copies.
- Binding Margin or Margin Shift: Touch On to copy pages with a margin shifted to the left side of the page.
- Save Current Settings or Set as New Defaults: Retains the selected settings for future copy jobs.
- Restore Factory Defaults: Restores all copy settings to their original defaults.
Depending on the printer, touch Start, or return to the main Copy screen by touching Back, and then touch Start Black, Start Color, or OK to start the copy job.

note:
If the adjusted settings do not improve copy quality, check the original for color issues, flaws, and low resolution. If issues are found, scan the original, improve the quality with the editing tools in HP scanning software, and then print the scan to use as the new original.

Printers without a control panel menu

Printers with basic control panels (no touchscreen or text menu display) support basic copy functionality. On most models, you can copy in color or black and white and change the number of copies.

Inkjet printers

Set up and start copy jobs on HP inkjet printers that do not have control panel menus.

Press either the Start Copy Color or Start Copy Black button.
Quickly press the button multiple times to change the number of copies. The copy job starts after the last button press.

note:
If copy quality is not acceptable, most models without control panel menus use default normal copy settings that cannot be changed. As a workaround, scan the original into the computer, and then use the editing tools in the HP scanning software to improve the image quality. You can then print multiple copies of the scan file.

LaserJet printers

Set up and start copy jobs on HP LaserJet printers that do not have control panel menus.

Press the Number of Copies button to select how many copies you are making.

note:
On some models, use the Setup button or Copy Setup/Menu button to select the number of copies setting, and then use the arrow buttons to select how many copies to make.
Press the Start Copy button to start the copy job.

note:
If copy quality is not acceptable, most models without control panel menus use default normal copy settings that cannot be changed. As a workaround, scan the original into the computer, and then use the editing tools in the HP scanning software to improve the image quality. You can then print multiple copies of the scan file.

Use the printer homepage (network printers only)

Use printer homepage, or embedded web server, to change default copy settings. The printer must be connected to a local network to access the homepage.

note:
Copy settings are not available on the printer homepage for all printer models.

Make sure your printer is connected to the same network as your computer or mobile device.
Obtain the printer IP address.
- Printers with a touchscreen control panel: Find the IP address in the Wireless menu or in network settings.
- Printers without a touchscreen control panel: Print a network configuration page to obtain the IP address, or go to Using the Printer Embedded Web Server (EWS) for other options to access the printer homepage.
Type the IP address into the address bar in your preferred web browser, and then press the Enter key or click the Search icon.
If a website security certificate displays, click Continue to open the printer homepage.
Change the following default copy settings on the Copy or Settings tab.
- Reduce/Enlarge or Resize: Change the size of the copy. Options can include a list of presets, custom sizes between 25 and 400 percent of the original size, Fit to Page, and an Actual Size setting to make a borderless copy.
- Lighter/Darker: If the original is faded or too saturated, make the copy lighter or darker.
- Two-Sided Copying: Copy on both sides of the paper. Select an available option from the drop-down menu.
- Quality: Select an available copy quality level. Copy time can increase when using the best setting.
- Media Size or Paper Size: Select the paper size you are making the copies on, or select Automatic to let the printer detect the paper loaded in the tray.
- Media Type or Paper Type: Select the type of plain or photo paper you are making the copies on. If the incorrect paper type is selected, this might result in slow copy speeds.
- Default Tray: Select the paper input tray with the paper you are using for your copies.
- Default Enhancement: Select the type of item you are copying to improve quality, such as sharpening text and image edges or improving faded colors in photos.
- Collate: Turn the feature on or off for multi-page copies.
- Margin Off: Enable this feature remove margins from copies.
Click Apply to save the settings.

Loading the original being copied

With the printer turned on, load the original onto the scanner glass or into the document feeder.

Scanner glass: Lift the scanner lid, position the original print side down on the glass according to the engraved guides, and then close the scanner lid.
Automatic Document Feeder (ADF): Load a single or multi-page document according to the printed or engraved guide on the tray. For most models, the document goes in print side up and the top edge first. Adjust the paper-width guides until they rest gently against the edges of the paper.

caution:
The ADF feeder mechanism can damage photos. Use the scanner glass to copy photos.
Printers with a document feeder: Load the original according to the feeder paper guides. For most models load the item print side up, but for mobile printers load the item print side down. The printer indicates when the item is correctly loaded. To prevent jams and copy quality issues, do not copy items too thick or stiff to bend without creasing.

Select the paper size and type for copies

Reload the paper so that the printer detects the paper, and then make sure copy job settings are correct.

Step 1: Reload the paper

Remove and reload the paper being used for the copy job. Make sure to slide in the paper width guides until they gently rest against the edges of the stack.

note:
If a message displays on the printer to confirm the paper type and size, touch OK if the size is correct, or touch Change or Modify to change it.

Step 2: Change paper and copy size settings

Adjust the paper and copy settings from the printer touchscreen or LCD control panel menu to enlarge or reduce the size of copies.

note:
For printers without control panel menus, most models use default normal copy settings that cannot be changed. As a workaround, scan the original into the computer, and then use the editing tools in the HP scanning software to improve the image quality. You can then print multiple copies of the edited scan file.

Touch Copy, Copy Document, or Copy Photo on the printer control panel.
Touch Settings or the gear icon to access and change the following settings.
- Paper Size: Select the plain or photo paper size for your copies, or select Automatic to let the printer detect the paper loaded in the tray.
- Paper Type: Select the type of plain or photo paper for your copies.
- Tray Selection: Select the paper input tray with the paper being used for your copies.
- Resize or Size: Change the size of the copy. Options can include a list of presets, custom sizes between 25 and 400 percent of the original size, Fit to Page, and an Actual Size setting to make a borderless copy.
Select Save Current Settings or Set as New Defaults to retain the settings for future copy jobs.
Depending on the printer, touch Start, or return to the main Copy screen by touching Back, and then touch Start Black, Start Color, or OK to start the copy job.

Enlarge or reduce the copy size

Change paper and scale settings to make copies fit the paper size.

Step 1: Reload the paper

Remove and reload the paper being used for the copy job. Make sure to slide in the paper width guides until they gently rest against the edges of the stack.

note:
If a message displays on the printer to confirm the paper type and size, touch OK if the size is correct, or touch Change or Modify to change it.

Step 2: Change paper and copy size settings

Adjust the paper and copy settings from the printer touchscreen or LCD control panel menu to enlarge or reduce the size of copies.

note:
For printers without control panel menus, most models use default normal copy settings that cannot be changed. As a workaround, scan the original into the computer, and then use the editing tools in the HP scanning software to resolve the size issue. You can then print multiple copies of the edited scan file.

Touch Copy, Copy Document, or Copy Photo on the printer control panel.
Touch Settings or the gear icon to access and change the following settings.
- Resize or Size: Change the size of the copy. Options can include a list of presets, custom sizes between 25 and 400 percent of the original size, Fit to Page, and an Actual Size setting to make a borderless copy.
- Paper Size: Select the plain or photo paper size for your copies, or select Automatic to let the printer detect the paper loaded in the tray.
- Paper Type: Select the type of plain or photo paper for your copies.
- Tray Selection: Select the paper input tray with the paper being used for your copies.
Select Save Current Settings or Set as New Defaults to retain the settings for future copy jobs.
Depending on the printer, touch Start, or return to the main Copy screen by touching Back, and then touch Start Black, Start Color, or OK to start the copy job.

Making two-sided copies

Copy on both sides of a page using the 2-Sided Copying setting available on supported printers.

note:
If your printer does not support two-sided copying, you can manually copy on both sides. Make a copy of the first side, and then load the copy into the paper tray. Make a test copy of the other side to confirm which edge of the copy to load first and which side faces up.

Use the scanner glass (printers with a touchscreen)

Make two-sided copies from the flatbed scanner glass. The printer prompts you to flip the pages during the process.

Touch Copy or Copy Document on the printer control panel.
Touch Settings or the gear icon to view more copy settings.
Open the 2-Sided Copying menu, and then do the following to enable the feature depending on your printer model.
- Touch On or select the box next to the setting name.
- Touch the menu to display a list of two-sided copying options. You might need to scroll down the display screen to see all options. Use the 2 - 2 Sided option to copy a two-sided original or use 1 - 2 Sided to copy two one-sided originals to make one two-sided copy.
Depending on the printer, touch Start, or return to the main Copy screen by touching Back, and then touch Start Black, Start Color, or OK to start the copy job.
Load the second side of the page onto the scanner glass when prompted.

Use the automatic document feeder (ADF)

The ADF on many HP printers automatically scans and copies two-sided originals. If your printer does not support this feature, use the flatbed scanner glass to scan two-sided originals. The ADF can still be used for multiple one-sided copies.

Load a single or multi-page document according to the printed or engraved guide on the tray. For most models, the document goes in print side up and the top edge first. Adjust the paper-width guides until they rest gently against the edges of the paper.

caution:
The ADF feeder mechanism can damage photos. Use the scanner glass to copy photos.
Touch Copy or Copy Document.
Touch Settings or the gear icon to view more copy settings.
Open the 2-Sided Copying menu, and then do the following to enable the feature depending on your printer model.
- Touch On or select the box next to the setting name.
- Touch the menu to display a list of two-sided copying options. You might need to scroll down the display screen to see all options. Use the 2 - 2 Sided option to copy a two-sided original or use 1 - 2 Sided to copy two one-sided originals to make one two-sided copy.
Depending on the printer, touch Start, or return to the main Copy screen by touching Back, and then touch Start Black, Start Color, or OK to start the copy job.

Improving copy quality

If copies are faded, blurred, or have the wrong colors compared to the original, change the copy settings and troubleshoot printer hardware and ink-related issues.

note:
Make sure the original being copied is high enough quality. If copy resolution is too low or copy quality is poor, scan the original into the computer, and then improve the quality with the editing tools in the HP scanning software. Print the new version and use it as the new original for the copy job.

Step 1: Change copy settings

Adjust color, contrast, and enhancement settings from the printer touchscreen or LCD control panel menu to improve copy quality.

note:
For printers without control panel menus, most models use default normal copy settings that cannot be changed. As a workaround, scan the original into the computer, and then use the editing tools in the HP scanning software to improve the image quality. You can then print multiple copies of the edited scan file.

Touch Copy, Copy Document, or Copy Photo on the printer control panel, and then select any available basic settings that apply to your copy job.
Touch Settings or the gear icon to open the copy job options. You might need to scroll down the control panel screen to access all settings.
- Paper Type: Select the type of plain or photo paper for your copies.
- Quality: Select an available copy quality level.
- Lighter/Darker or Contrast: If the original is faded or too saturated, make the copy lighter or darker.
- Optimize or Enhancements: Select the type of item you are copying to improve quality, such as sharpening text and image edges or improving faded colors in photos.
- HP Copy Fix: Automatic copy quality and skew adjustment tool.
- Save Current Settings or Set as New Defaults: Retains the selected settings for future copy jobs.
Depending on the printer, touch Start, or return to the main Copy screen by touching Back, and then touch Start Black, Start Color, or OK to start the copy job.

If the copy quality is still unsatisfactory, continue to the next step.

Step 2: Reset the printer and check the power source

Reset the printer to clear certain error states, and then check the power source to make sure the printer is getting enough power to operate the copier.

With the printer turned on, disconnect the power cord from the printer, disconnect the power cord from the power source, and then wait 30 seconds.
If you are using a power strip or multi-plug adapter, connect the cord directly to a wall outlet to make sure the printer is getting enough power.
Reconnect the power cord to the printer, and then try making a copy.
- If the issue persists, connect the printer to a different wall outlet to determine if the original outlet is causing the issue.
- If the issue persists using a different wall outlet, continue to the next step.

Step 3: Troubleshoot ink or toner cartridge issues

Ink or toner cartridge issues can cause unsatisfactory copy quality. Go to HP Customer Support, type your printer model number if necessary, and then search for print quality to locate the document for your printer.

Making copies from printers without a control panel menu

Printers with basic control panels (no touchscreen or text menu display) support basic copy functionality. You can change the number of copies and copy in color or black and white.

note:
If copy quality is not acceptable, most printer models without control panel menus use default normal copy settings that cannot be changed. As a workaround, scan the original into the computer, and then use the editing tools in the HP scanning software to resolve the issue. You can then print multiple copies of the scan file.

Load plain or photo paper in the main input tray.
Load the original you want to copy.
- Printers with a scanner glass: Lift the scanner lid, position the item print side down on the glass according to the engraved guides, and then close the scanner lid.
- Printers with a document feeder: Load the original according to the feeder paper guides. For most models load the item print side up, but for mobile printers load the item print side down. The printer indicates when the item is correctly loaded. To prevent jams and copy quality issues, do not copy items too thick or stiff to bend without creasing.
Set up and start the copy job based on your printer type.

Inkjet printers

Set up and start copy jobs on HP inkjet printers that do not have touchscreen displays.

Press either the Start Copy Color or Start Copy Black button.
Quickly press the button multiple times to change the number of copies. The copy job starts after the last button press.

note:
If copy quality is not acceptable, most printer models without control panel menus use default normal copy settings that cannot be changed. As a workaround, scan the original into the computer, and then use the editing tools in the HP scanning software to improve the image quality. You can then print multiple copies of the scan file.

LaserJet printers

Set up and start copy jobs on HP LaserJet printers that do not have touchscreen displays.

Press the Number of Copies button to select how many copies you are making.

note:
On some models, use the Setup button or Copy Setup/Menu button to select the number of copies setting, and then use the arrow buttons to select how many copies to make.
Press the Start Copy button to start the copy job.

note:
If copy quality is not acceptable, most printer models without control panel menus use default normal copy settings that cannot be changed. As a workaround, scan the original into the computer, and then use the editing tools in the HP scanning software to improve the image quality. You can then print multiple copies of the scan file.

Saving default copy settings

Adjust copy settings and then save them as the defaults for future copy jobs. Save the settings from the printer touchscreen menu, or use the printer homepage when connected to a local network.

Use the printer touchscreen

Adjust and save default copy settings using the printer touchscreen menus.

Touch Copy, Copy Document, or Copy Photo on the printer control panel.
Touch Settings or the gear icon to access and change preferred settings.
Scroll to the bottom of the list, and then select Save Current Settings or Set as New Defaults to retain the settings for future copy jobs.

Use the printer homepage (network printers only)

Use printer homepage, or embedded web server, to change default copy settings. The printer must be connected to a local network to access the homepage.

note:
Copy settings are not available on the printer homepage for all printer models.

Make sure your printer is connected to the same network as your computer or mobile device.
Obtain the printer IP address.
- Printers with a touchscreen control panel: Find the IP address in the Wireless menu or in network settings.
- Printers without a touchscreen control panel: Print a network configuration page to obtain the IP address. go to Using the Printer Embedded Web Server (EWS) for other options to access the printer homepage.
Type the IP address into the address bar in your preferred web browser, and then press the Enter key or click the Search icon.
If a website security certificate displays, click Continue to open the printer homepage.
Change the following default copy settings on the Copy or Settings tab.
- Reduce/Enlarge or Resize: Change the size of the copy. Options can include a list of presets, custom sizes between 25 and 400 percent of the original size, Fit to Page, and an Actual Size setting to make a borderless copy.
- Lighter/Darker: If the original is faded or too saturated, make the copy lighter or darker.
- Two-Sided Copying: Copy on both sides of the paper. Select an available option from the drop-down menu.
- Quality: Select an available copy quality level. Copy time can increase when using the best setting.
- Media Size or Paper Size: Select the paper size you are making the copies on, or select Automatic to let the printer detect the paper loaded in the tray.
- Media Type or Paper Type: Select the type of plain or photo paper you are making the copies on. If the incorrect paper type is selected, this might result in slow copy speeds.
- Default Tray: Select the paper input tray with the paper you are using for your copies.
- Default Enhancement: Select the type of item you are copying to improve quality, such as sharpening text and image edges or improving faded colors in photos.
- Collate: Turn the feature on or off for multi-page copies.
- Margin Off: Enable this feature remove margins from copies.
Click Apply to save the settings.

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