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  • Information
    Important Print Security Update

    HP was recently made aware of a vulnerability in certain inkjet printers by a third-party researcher. HP has updates available for download to address the vulnerability. Details and more information are available in the Security Bulletin

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HP Officejet X Printer Series - Adobe applications do not print with HP UPD

Issue:

When using a newly added printer with the HP UPD print driver, the first PDF print job from an Adobe application does not print.
Workaround

Send the print job a second time and the job should print. Additional print jobs will print correctly.
Cause

This issue is caused by a capability issue between Adobe applications and HP’s UPD print driver. The issue only occurs for the first print job after HP’s UPD print driver is installed.

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Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


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Country/Region: Flag India

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