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HP Customer Support - Knowledge Base

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HP Single-Function and Multifunction Printers - What Happened to HP Toolbox in Windows 8?

Introduction

Although your HP printer essentially functions the same with the in-Operating System (in-OS) driver, you might notice some differences. One difference is that you will not have access to HP Toolbox as before. However, there are workarounds available for the tasks that are typically performed with HP Toolbox.

HP Toolbox workarounds

Follow these steps to use the HP Toolbox workarounds.
HP Toolbox Workarounds
Function
Workaround
Printing a self-test page
For printers with buttons or a display, print a self-test page from the control panel.
Cleaning the cartridges or printheads
No workaround at this time.
Checking estimated ink levels
  • Print a self-test page from the printer control panel.
  • View the ink level indicators on the control panel, if available.
Aligning the cartridges
Align the cartridges from the control panel, if available.

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Country/Region: Flag India

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