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HP Customer Support - Knowledge Base

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  • Information

    Dear Customer, HP remains committed to serve you even during the current pandemic situation by ensuring the continuity of our operations. Given the evolving Covid-19 situation in the country, you might experience some delay in delivering Onsite support to locations which are not accessible due to local Govt regulations. Thank You for your understanding and support.

    Information

    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

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    Create an HP account today!

     Connect with HP support faster, manage all of your devices in one place, view warranty information and more. Learn more​

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HP ENVY 17-3270NR Notebook PC Product Specifications

Hardware

Product Name
17-3270NR
Product Number
A9P84UA
Microprocessor
2.30 GHz 3rd generation Intel Core i7-3610QM Processor with Turbo Boost Technology up to 3.30 GHz
Memory
8GB 1600MHz DDR3 SDRAM (2 DIMM)
Video Graphics
Radeon HD 7850M switchable graphics with 1024MB GDDR5 and up to 5093MB total graphics memory
Display
17.3-inch diagonal Radiance Full HD Infinity LED-backlit display (1920x1080)
Hard Drive
750GB 7200RPM hard drive with HP ProtectSmart Hard Drive Protection
Multimedia Drive
Slot-loading Blu-ray player
SuperMulti DVD burner
Network Card
10/100/1000 Gigabit Ethernet LAN (RJ-45 connector)
Wireless Connectivity
802.11a/b/g/n WLAN
Bluetooth with WiDi
Sound
Beats Audio with 6 speakers and a subwoofer
HP Wireless Audio
Keyboard
HP Radiance Backlit Keyboard
Pointing Device
HP Imagepad supporting multi-touch gestures with on/off button.
External Ports
2-in-1 digital media card reader for Secure Digital cards and Multimedia cards
4 SuperSpeed USB 3.0
2 DisplayPorts
1 HDMI
1 RJ-45 (LAN)
2 Headphone-out
1 Microphone-in
Dimensions
16.37" (L) x 10.66" (W) x 1.28" H
Weight
7.37 lbs
Power
120W AC adapter
6-Cell 86WHr lithium-ion HP extended life battery
ID Mech Description
HP TrueVision HD Webcam (Skype HD capable) with integrated dual array digital microphone

Software

Operating System:
Genuine Windows 7 Home Premium (64-bit)
Security and Support:
Free 2-year Norton Internet Security 2012 Subscription
HP Support Assistant: Update your PC, troubleshoot problems and get technical support.
HP Power Manager: Adjust settings for optimal battery life or performance.
HP Recovery Manager: Recover, restore, and create recovery media for your PC.
HP Security Assistant: One-stop access to preloaded security solutions to help defend your data.
HP Recovery Manager: Recover, restore, and create recovery media for your PC.
HP Security Assistant: One-stop access to preloaded security solutions to help defend your data.
HP Application Assistant: Makes finding and downloading the software needed to open your files easy.
HP Launch Box: Fast launch of HP and Microsoft apps grouped in taskbar boxes, plus option to customize a third box.
HP ProtectSmart Hard Drive Protection (HP 3D DriveGuard)
HP CoolSense: Turn it on to stay comfortable when away from your desk or table.
Adobe Reader
Adobe Flash Player
Adobe Shockwave Player
Microsoft Silverlight
Evernote
Multimedia:
Windows Media Player
Windows DVD Maker
Cyberlink YouCam DE: Chat live and capture video or photos. Be yourself or a favorite avatar!
HP Games powered by WildTangent; includes 10 free rental sessions of “Plants vs. Zombies”, 2010 Game of the Year, and 1 free game Farm Frenzy valued at $19.99 MSRP.
HP+
RaRa Music: Music for every mood! (rara.com/hp)
Snapfish Picture Mover
eBay
Adobe Photoshop Elements 10
Adobe Premiere Elements 10
Blio e-reader application with full color; includes 4 free digital books valued at $75 MSRP.
Productivity and Finance:
Microsoft Office Starter: reduced-functionality Word and Excel only, with advertising. No PowerPoint or Outlook. Buy Office 2010 to use the full-featured software.
Windows Live Essentials 2011
Windows Live Mail
Windows Live Messenger
Windows Live Photo Gallery
Windows Live Movie Maker
Windows Live Writer
Windows Live Mesh
HP Radiance Backlit Keyboard: Turn proximity sensor off or on and set sensitivity level.
HP MyRoom Premium: 12-month free subscription for 4-way video calling, instant messaging, and file sharing in and outside a virtual room (link in HP Launch Box on Task Bar)
Internet Solutions:
Internet Explorer 9
Skype
Bing Bar for Internet Explorer 9

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Country/Region: Flag India

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