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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c03284083

Version: 1

HP Notebook PCs - Video Resolution Cycles Between Two Settings When Notebook Connects to Projector

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 16-Apr-2012

Last updated : 16-Apr-2012

DESCRIPTION
Connecting the notebook to a projector while both devices are turned on and active results in the video resolution of the notebook cycling continuously between 1600x900 and 1280x768 for approximately 5 minutes.

SCOPE
HP EliteBook 8460p Notebook PC
RESOLUTION
To resolve this issue, download and install the following SoftPaq.
Softpaq Description
Information
Download
AMD Video Driver and Control Panel
VERSION: 8.911.4.1 REV: A
Note: A more recent version of this software may be available. Check for updated drivers and software for your computer at http://www.hp.com/.

Hardware platforms affected : HP EliteBook 8460p Notebook PC

Operating systems affected : Not applicable

Software affected : Not applicable

Support Communication Cross Reference ID : IA03284049

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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Country/Region: Flag India

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