After an upgrade from Windows 7, 8 or 8.1 to Windows 10 is completed, the HP 3D DriveGuard driver is displayed as an unknown device. Device Manager displays an exclamation mark (yellow bang) indicating there is a problem with the driver.
Figure : Hardware ID Properties for ACPI\HPQ0004
![](/wcc-assets/document/images/417/c04762659.jpg)
Figure : Hardware ID Properties for ACPI\HPQ6007
![](/wcc-assets/document/images/329/c04762660.jpg)