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HP Customer Support - Knowledge Base

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  • Information

    Fix intermittent print spooler service errors that may cause print jobs to fail post a Windows update. Click here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on an HP computer or printer – Click here

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HP Designjet Z5200ps Photo Printer - Load a roll onto the spindle

Load a roll onto the spindle

  caution:
Ensure the sheet tray is closed.
Figure : Closing sheet trays
  1. Remove the right-hand end of the spindle from the printer, then the other end.
      warning:
    Do not insert your fingers into the spindle supports during the removal process.
    Figure : Removing the spindle from the printer
  2. The spindle has a stop at each end to keep the roll in position. The blue stop can be removed to mount a new roll; it slides along the spindle to hold rolls of different widths. Remove the blue paper stop from the end of the spindle.
    Figure : Removing the stop from the spindle
  3. If your roll has a 76 mm cardboard core, ensure that the core adaptors have been installed.
    Figure : Installing the core adaptors
  4. If the roll is long, rest the spindle horizontally on a table and load the roll on the table.
    note:
    You may need two people to handle a large roll.
  5. Slide the new roll onto the spindle. Make sure the paper type is oriented as shown. If it is not, remove the roll, turn it 180 degrees and slide it back on to the spindle. There are labels on the spindle showing the correct orientation.
    note:
    From the back of the printer, the blue stop is fitted onto the right-hand end of the spindle.
    Figure : Sliding the roll onto the spindle
    Ensure both ends of the roll are as close to the spindle stops as possible.
  6. Put the blue paper stop onto the open end of the spindle, and push it towards the end of the roll.
    Figure : Replacing the stop on the spindle
  7. Ensure the blue paper stop is pushed in as far as it goes, until both ends are against the stops.
If you are a regular user of different paper types, you can change rolls more quickly if you preload rolls of different paper types on different spindles. Extra spindles are available for purchase, see Accessories.

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Country/Region: Flag India

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