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Welcome to HP Customer Support

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  • Information
    Information regarding recent vulnerabilities

    HP is aware of the recent class of vulnerabilities referred to as “speculative execution side-channel attacks”. HP has released a security bulletin for systems with Intel x86 processor, and will continue to provide more information on other processors (ARM, AMD) as it becomes available. 

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HP Single-Function and Multi-Function Printers - Two-Sided Print Option Is Not Available Even Though an Automatic Two-Sided Printing Accessory (Duplexer) Is Installed

Issue
After you attach the two-sided printing accessory (duplexer) to your product, you do not have the option to print on both sides of the paper when you try to print. The two-sided printing option is not available in the print dialog box.
  note:
The HP Automatic Two-sided Printing Accessory (Duplexer) ships with some printer models and is available as an optional accessory for others.
Solution
First, choose your operating system. Next, follow the steps to make sure that your printer driver recognizes the duplexer.

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Support Forum

Support Forum

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Country/Region: Flag India

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