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HP Customer Support - Knowledge Base

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  • Information

    Dear Customer, HP remains committed to serve you even during the current pandemic situation by ensuring the continuity of our operations. Given the evolving Covid-19 situation in the country, you might experience some delay in delivering Onsite support to locations which are not accessible due to local Govt regulations. Thank You for your understanding and support.

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    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

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    Create an HP account today!

     Connect with HP support faster, manage all of your devices in one place, view warranty information and more. Learn more​

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HP LaserJet CM1312 MFP and CM2320 MFP Product Series - PCL XL Error While Printing

Issue

While printing from Microsoft Word or any other application, the printer prints the following error message:
PCL-XL ERROR   SUBSYSTEM TEXT ERROR   INSUFFICIENT MEMORY OPERATOR   TEXT POSITION 204    
The Text Position number might vary.

Solution

The possible reasons for this error message are as follows:
  • The document is containing both image and text.
  • The font is not supported.
  • Embedded fonts are used.
  • A special plug-in is used.
This issue can be fixed by enabling the following option in Printer Preferences.
To access Printer Preferences, follow these steps:
  1. Open the Control Panel.
  2. Open Printers and Faxes.
  3. Right-click HP Color LaserJet CM2320 MFP Series PCL 6, and select Printing Preferences.
  4. Under the Advanced tab, change the Print Data Optimization from Auto to Optimize for Text and Vector.
  5. Now try printing the document.
  6. If the document did not print then try turning the printer off then back on. Try printing the document again.

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Country/Region: Flag India

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