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HP Customer Support - Knowledge Base

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    Windows 11 Upgrade Guide

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HP PCs - 500, 501, or 502 Error Displays on a Black Screen

This document pertains to HP PCs with the HP Unified Extensible Firmware Interface (UEFI) beginning in late 2008.
During startup, the system performs several checks of the computer's BIOS (Basic Input Output System). If an error in the BIOS is found during these checks, an error message might display on the screen. To resolve these errors, use the following steps and procedures to recover the BIOS.

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Country/Region: Flag India

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