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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c01327159

Version: 2

HP xw6600 and xw8600 Workstation - System Hang on Resume from Standby and Subsequent 5 Beep Error or 928 Non Fatal FBD DIMM Isolation Error on Reboot

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 30-Jan-2008

Last updated : 30-Jan-2008

DESCRIPTION
These symptoms will only occur resuming from Standby (S3) and a FB-DIMM has previously been replaced with a FB-DIMM with an Advanced Memory Buffer (AMB) from a different vendor on workstations described in the SCOPE section.
  • Initial symptom: Hang resuming from S3.
    • Depending upon system configuration, subsequent symptoms:
      • One or two FB-DIMMS: 5 Beeps on reboot.
      • Two or more FB-DIMMS: 928 – Non fatal uncorrectable FB-DIMM error DIMM in motherboard slot XMM x (riser slot RMM x) M29Err DIMM Isolation Complete on reboot.

sourceInformation

SCOPE
  • HP xw6600 and xw8600 Workstation.
  • System BIOS prior to v 1.07.
RESOLUTION
System BIOS v 1.07 and newer will resolve this issue. Until system BIOS v 1.07 or newer is available, clearing the CMOS will cause the system to detect the new AMB vendor and allow the workstation to resume from S3 normally.
To download system BIOS v 1.07 or newer, follow the steps below:
  1. Select your workstation model.
  2. Select “Download drivers and software.”
  3. Select your operating system.
  4. Select “BIOS”
  5. Download the BIOS package (v 1.07 or greater) and carefully read the instructions before proceeding.
RECEIVE PROACTIVE UPDATES: Receive support alerts (such as the document you are reading), as well as updates on drivers, software, firmware, and customer replaceable components, pro-actively via e-mail through HP Subscriber's Choice for your specific HP Workstation. Click here to sign up for Subscriber's Choice

Hardware platforms affected : HP xw6600 Workstation, HP xw8600 Workstation

Operating systems affected : Not applicable

Software affected : Not applicable

Support Communication Cross Reference ID : IA01327159

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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