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Welcome to HP Customer Support

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  • Information
    Important Print Security Update

    HP was recently made aware of a vulnerability in certain inkjet printers by a third-party researcher. HP has updates available for download to address the vulnerability. Details and more information are available in the Security Bulletin

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HP Officejet J3508 All-in-One Series - Replacing the Print Cartridge.

Introduction
Follow the instructions below to replace the print cartridge.
Replacing the print cartridge.
Step one: Remove the old print cartridge
  1. Make sure the HP All-in-One is on.
      caution:
    If the HP All-in-One is off when you open the print cartridge door to access the print cartridges, the HP All-in-One will not release the cartridges for changing. You might damage the HP All-in-One if the print cartridges are not docked safely when you try to remove them.
  2. Open the print cartridge door. The print carriage moves to the far right side of the HP All-in-One.
    Figure :
  3. Wait until the print carriage is idle and silent, and then lightly press down on a print cartridge to release it.
    If you are replacing the print cartridge, remove the print cartridge from the slot.
  4. Pull the print cartridge toward you out of its slot.
  5. If you are removing the print cartridge because it is low or out of ink, recycle the print cartridge.
Step two: Install the new print cartridge
  1. Remove the new print cartridge from its packaging and, being careful to touch only the black plastic, gently remove the plastic tape by using the pink pull tab.
    Figure :
    1
    Copper-colored contacts
    2
    Plastic tape with pink pull tab (must be removed before installing)
    3
    Ink nozzles under tape
      caution:
    Do not touch the copper-colored contacts or ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections.
    Figure :
  2. Slide the new print cartridge forward into the empty slot. Then gently push on the upper part of the print cartridge forward until it clicks into the socket.
    If you are installing a print cartridge, slide it into the slot.
  3. Close the print cartridge door.
Step three: Align the new print cartridge
The product prompts you to align cartridges every time you install a cartridge. You can also align the cartridges at any time from the control panel, or by using the software you install with the product. Aligning the cartridges ensures high quality output.
  1. Make sure you have letter or A4 unused plain white paper loaded in the input tray.
  2. Press OK. The product prints an alignment page.
  3. Place the alignment page print-side down on the scanner glass.
  4. Press OK to scan the alignment page. When the scan finishes, the alignment is complete.
  note:
If you have colored paper loaded in the input tray when you align the cartridges, the alignment will fail. Load unused plain white paper into the input tray, and then try the alignment again.
To align the cartridges from the control panel at any time
  1. Load letter, A4, or legal unused plain white paper into the input tray.
  2. Press Setup.
  3. Press 6, then press 2 .
    This selects Tools and then selects Align Print Cartridge .
  4. The HP All-in-One prints a test page and calibrates the printer. Recycle or discard the page.

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Country/Region: Flag India

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