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HP Customer Support - Knowledge Base

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  • Information

    Dear Customer, HP remains committed to serve you even during the current pandemic situation by ensuring the continuity of our operations. Given the evolving Covid-19 situation in the country, you might experience some delay in delivering Onsite support to locations which are not accessible due to local Govt regulations. Thank You for your understanding and support.

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    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

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HP Notebook PCs - Keyboard Produces Numbers Instead of Letters in Windows XP

Description

Pressing certain keys on the right side of the keypad produces numbers instead of letters.
Pressing the letter I results in a 5 being displayed, j shows as 1, and other keys in that area produce similar results.

Solution

Press and hold the function key fn while pressing the num lock key num lk.
This will deactivate the integrated keyboard/numeric keypad, and the keys will respond normally.

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Country/Region: Flag India

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