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HP Designjet 5000 Series Printers - Support Pack Options

Introduction
Several support options are available for HP Designjet 5000 and 5000PS series printers. These Supportpacks are optional extensions of the basic warranty that comes with each printer. The following tables list various options and the corresponding HP Supportpack numbers. Supportpack numbers ending in A/E are HP Supportpack and e-Supportpack combinations. Supportpack numbers ending in E are e-Supportpacks only.
Basic Warranty
The basic warranty for HP Designjet 5000 and 5000PS series printers includes next day on-site service for one year from the date of purchase.
HP Designjet 5000 and 5000PS 60-inch extended support options
Type of service
Years of coverage
2
3
4
5
Next day, on-site
H3600E
H5505A/E
H3601E
H3602E
Basic same day, on-site (8am - 5pm)
H3604E
H3605E
H3607E
H3608E
Same day, on-site (8am - 9pm)
H3610E
H5654E
H3612E
H3613E
HP Designjet 5000 and 5000PS 42-inch extended support options
Type of service
Years of coverage
2
3
4
5
Next day, on-site
H3614E
H5504A/E
H3615E
H3616E
Basic same day, on-site (8am - 5pm)
H3618E
H3619E
H3620E
H3621E
Same day, on-site (8am - 9pm)
H3618E
H5653E
H3620E
H3626E

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