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HP Designjet 400 Series Printers - Paper Handling

Before loading media or sending a file
  • Specify whether you are going to load a sheet or a roll. On the front panel, if the Roll light is on, the printer believes that roll media is being loaded. If the Sheet light is on, it believes that a sheet is being loaded. To change the setting, press the Media Source key.
  • Specify the media type. Press the Media Type key until the light comes to the name of the media type that you are going to load.
      note:
    If your software printer driver allows you to specify the media type, you must specify it correctly there as well.
  • Specify the Print Quality setting. Press the Print Quality key until the light comes to the Print Quality setting that you prefer. Alternately, you may be able to specify the print quality setting from your software printer driver. In this case, the driver’s setting is used for the next print. During the printing, the front panel setting changes temporarily to the driver's setting and then returns to its previous setting.
Loading sheet media
To load a sheet (without the roll-feed option installed)
To learn how to load a sheet correctly the first time, follow Step 1 through 10. For subsequent help on how to load a sheet, refer to the pictures on the right-hand side of the printer’s media-entry slot.
When loading a sheet, the printer checks that it is correctly aligned. If it is not correctly aligned, the printer flashes an error on the front panel and the media must be realigned again. If the alignment is almost correct, you have a chance to realign it.
If the printer has no legs, you will find it easier if it is positioned at the edge of the table.
  1. Make sure that the cover is closed and that the media lever is raised.
  2. On the front panel, make sure that the Sheet light is on, to indicate that you are going to load a sheet. Select Sheet by pressing the Media Source key.
  3. Choose portrait or landscape orientation (or portrait landscape). Unless you are using the Rotate option, load the sheet in the same orientation as you have specified in your software. If you are loading an A- or A4-sized sheet, portrait orientation is recommended.
  4. When you load the sheet, remember that it is the underside on which the printer will print. With most media types, the two sides are different, so it is important to load the sheet correctly.
  5. On the front panel, press the Media Type key to select the media type that you are loading.
  6. Hold the sheet by its edges, about 18 cm (7 inches) from the top.
      note:
    Do not hold the media at the top end of the roll. Doing so can cause misalignment problems during paper installation.
  7. Align the right-hand side of the sheet with the dashed line on the printer.
  8. Make sure that the entire top edge of the sheet--left and right--is placed inside the entry slot and under the deflectors, especially if the sheet is wider than A- or A4-sized. While keeping the right-hand side aligned with the line of holes, push the sheet up into the entry slot with both hands--until you feel resistance from the grip rollers inside the printer.
  9. Using your right thumb, press the Load Media key. The printer will start to take the sheet from you. At this point, let go. Do not touch the sheet while the printer feeds it out again a short way, as this might cause misalignment.
  10. The printer takes about a minute to check the alignment. While it is doing this, the Ready light on the front panel will flash.
    Wait until either:
    • The Ready light stops flashing, but stays on: Alignment good. Ready to print.
      Or
    • The Align Media light starts flashing: READY Alignment close. Either realign the sheet manually, as explained in the next section, or press Cancel to start again from Step 7.
    • The Media light starts flashing: Alignment bad. The printer has rejected the sheet. Simply remove it and start again from Step 7. (There is no need to press any key.)
There is another reason why the Media light might flash: the sheet may be an invalid size. With very small media sizes (B/A3-size loaded in landscape or A/A4-size loaded in any orientation), there is no middle option. Unless the alignment is good, you have to remove the sheet and start again.
Loading roll media
To change the roll
You can order spare spindles as accessories. In this way, you can keep different rolls on different spindles and make this task easier. However, except where noted, this section assumes that you are using the same spindle for both the old and the new roll.
  1. If you are using the legs option, be sure that the printer wheels are locked (the brake lever pressed down) to prevent the printer from moving.
      warning:
    In the next step, do not touch the plastic strip that runs the length of the printer, behind the cartridge carriage. Keep hair, jewelry, clothing, and foreign objects away from the printer mechanisms.
  2. If the old roll is not used up, then remove the media from the media path, as explained here.
    1. Lower the media lever to release the media and lift the bail.
    2. Turn the roll on the spindle to wind the media out of the printer and onto the roll.
    3. Raise the media lever.
  3. Remove the old roll by pulling firmly first on the left end of the spindle and then on the right. You might find that you have to push your thumbs against the cover of the roll-feed assembly while pulling the roll with your fingers to be able to release the spindle.
      note:
    If the new roll is on a different spindle, then you can skip Step 4 and 5, and go straight to Step 6.
  4. Remove the left media stop and then remove the roll from the spindle, with the right media stop still connected to the spindle.
  5. Remove the new roll from its wrapping, and place it on the spindle so that, as the media winds up from behind the roll, the media stop still on the spindle is on the right. Push the right media stop, so it is flush against the end of the roll. Then, insert the left media stop on the left end of the spindle.
  6. Put the loaded spindle back into the printer, first pushing the right side into place and then the left.
  7. Make sure that each end of the spindle fits firmly into place with an audible "click."
      caution:
    It is important to make sure that the spindle is firmly in place, otherwise it could fall off of the printer.
To feed roll media into the printer
  1. Make sure that the cover is closed and that the media lever is raised.
  2. On the front panel, make sure that the Roll light is on, to indicate that you are going to load a roll. Select Roll by pressing the Media Source key.
  3. As you load the roll, it is the underside on which the printer will print. With most media types, the two sides are different, so it is important to load the media correctly.
  4. On the front panel, select the media type that you are loading by pressing the Media Type key.
  5. If the leading edge of the roll is uneven, you might find it easier to load if you trim it now--with scissors, for example.
  6. Wind the media from the roll and hold it ready to load into the printer. Hold the media near its edges, about 18 cm (7 inches) from the top.
      note:
    Do not hold the media at the top end of the roll. Doing so can cause misalignment problems during paper installation.
  7. Align the right-hand side of the media with the line of holes on the printer.
  8. Make sure that the entire top edge of the roll--left and right--is placed inside the entry slot. While keeping the right-hand side aligned with the line of holes, push the media up into the entry slot. You will feel the media come up against the media stops.
  9. Using your right thumb, press the Load Media key.
  10. The printer will start to take the media, at this point, let go of the media.
      note:
    Do not touch the media while the printer feeds it out again a short way, doing so can cause misalignment.
  11. Realigning the media is an essential, not optional, part of the roll-loading procedure.
      note:
    When the Align Media light is flashing, the printer is waiting for the media to be realigned manually, as explained below.
  12. Lower the media lever to release the media.
  13. Align the edges of the media coming out of the printer with the same edges going into the printer, by pulling them taut with both hands and aligning them visually. Make sure that the right-hand side of the media is aligned with the line of holes on the printer and the roll. You might need to manually unroll a small amount of the media from its roll to align the sheet satisfactorily.
  14. Raise the media lever.
Unloading media
Drying time
On some media types, the ink needs to dry before the print is unloaded. Since the printer knows which media type is being used, it allows the appropriate drying time to elapse before the printing process is complete. During the drying time, the appropriate media type light, as well as the ready light, will flash. After the drying time is complete, the flashing stops, and the Load Media light comes on to let you know that you can unload a printed roll. At anytime, you can terminate the drying time by pressing the Form Feed key.
To unload a sheet at the end of a print
When the Load Media light comes on (not flashing), the print is finished. Then, simply pull the sheet downward to remove it from the printer.
To unload a sheet under any other circumstances
Press Form Feed, wait for the sheet to be ejected, and then simply pull it downward to remove it from the printer.
To cut and unload a print from a roll
When the print is finished, the Ready light stops flashing and goes off.
The includes a built-in cutter. The cutter automatically cuts the roll between prints, unless you have disabled it through software or the setup sheet.
  caution:
While the cutter is operating, keep your fingers away from the media entry slot.
If the cutter has been disabled through software and you want to cut the roll, do the following:
  1. Before cutting the roll, make sure that no other print job has been sent to the printer.
  2. Press the Form Feed key (this activates the cutter).
Loading media with roll feed option installed
From time to time, you may want to load a separate sheet even though you normally use a roll--for example, to use the setup sheet.
  1. If a roll is currently loaded in the printer, unload it, remembering to raise the media lever again when it is done.
  2. On the front panel, make sure that the Sheet light is on, indicating that you are going to load a sheet.
  3. Load the sheet.
Auto-rotate
The Auto-rotate function is a media-saving feature, which automatically places the print in such a way that it uses the least possible media. Furthermore, the Inked Area function places the print on the upper left-hand corner of the paper. The Preview function lets you look at your page before printing it.
Media usage recommendations
Although other Inkjet media exist on the market, HP recommends and supports only HP media, in addition to the compatible media for use with the HP Designjet printers. HP service and quality is assured because HP tests to ensure reliable printing under extreme environmental conditions and offers technical support for the complete system when using HP media. HP also offers free replacement if you are not 100% satisfied with the HP media.

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