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HP Customer Support - Knowledge Base

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  • Information
    Win10 - USB Printing broke post Windows update

    USB connected printers don't print / not recognized. Fix Win10 USB Print issue

    Information
    Need Windows 11 help?

    Check documents and videos on compatibility, FAQs, upgrade information and available fixes. Windows 11 Support Center

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HP Designjet A/B/600 Printers - Thin, Lightly Shaded Lines Disappear

Issue:
When plotting a drawing in enhanced mode, some of the thin, lightly shaded lines disappear.
Solution
Lines will disappear, generally in the vertical direction only, when single pixel, 0.13 mm (thin) line widths are selected. Switching in to Final mode this should correct this issue. This issue appears when the printers firmware is older than 3.2.
To check the printer's firmware, go to Utilities on the front panel of the printer and then scroll through Statistics to verify the code revision.

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Country/Region: Flag India

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