HP Color LaserJet 4600, 4650, 4700, CP4005, 5500 and 5550 Printer Series - Grinding Noise During Warm-up or During Printing

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HP Color LaserJet 4600, 4650, 4700, CP4005, 5500 and 5550 Printer Series - Grinding Noise During Warm-up or During Printing

Issue:

The printer makes a grinding noise after it is turned on during warm-up and calibration. This same grinding noise during printing can also be heard while printing.

Solution

Go through the following troubleshooting steps to isolate the cause. From a READY state, do the following:

Disable cartridge check.
Remove all of the print cartridges.
Verify if the white gear on the top right-hand side of the cartridge is damaged or unseated. See Figure 1. If so, replace the cartridge. If not, proceed to step 4.
Figure : Damaged or unseated white gear on the print cartridge
Print a Configuration page. It will be blank because there are no print cartridges installed.
Listen to the printer and verify if the noise continues.
- If the noise continues, troubleshoot using the DIAGNOSTIC MODE component tests.
- If the noise is gone after removing the cartridges, printing the Configuration page, and running the component test, insert the cartridges one at a time to verify which cartridge is causing the noise.
  
  note:
  
  It is important that you remove each cartridge before installing the next cartridge to make sure the correct cartridge has been isolated.