‘Manufacturer’s warranty’ refers to the warranty included with the product upon first purchase.

‘Extended warranty’ refers to any extra warranty coverage or product protection plan,  purchased for an additional cost, that extends or supplements the manufacturer’s warranty.

HP Care Packs are support packages that expand and extend standard warranties for a single piece of HP hardware and software.

HP Service Agreement ID or Support Agreement is provided when purchasing a higher level of support options related to a product or multiple products.

Warranty removed from product: This product was designated to be returned to HP. Thus, the warranty has been removed from this product.

Warranty withdrawn refurbished product: References a warranty that no longer applies, because the product has been refurbished as was sold ‘as is’ without a warranty.

Product sold by third party: This product was sold by a third party. Any warranty support needed would be completed by the third party that sold the product.

Product has been exchanged: This product has been exchanged for a new or refurbished product. Please use the product number and serial numbers of the new product to validate warranty status.

Product sold without warranty: This product was sold by a reseller. Any warranty support needed would be completed by the reseller that sold the product.