hp-support-head-portlet

- ${title}
hp-contact-secondary-navigation-portlet

- ${title}
hp-share-print-widget-portlet

- ${title}
hp-concentra-wrapper-portlet

- ${title}
HP Inkjet printers - Ink cartridge errors
One of the following errors or messages displays on the printer control panel or the computer, and the printer does not print.
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Cartridge cannot be used until printer is enrolled
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Cartridge error
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Cartridges in wrong slot
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Cartridge Missing
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Cartridge Problem
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Incompatible Cartridge
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Ink Cartridge Failure
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Print cartridge missing or not detected
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Old Generation Cartridge
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Non-HP Chip/Circuitry Detected
Messages vary based on your printer and firmware version. Check your firmware release notes for your printer for message availability.
Identify your cartridge type for steps to resolve these errors.
Go to the following documents if you experience these cartridge errors.
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HP OfficeJet Printers - 'Incompatible' or 'Defective Cartridge' message (applies to OfficeJet 6810, 6820, 6950, 6960, 8010, 8010e printers, and OfficeJet Pro 6230, 6830, 6960, 6970, 8020, 8020e, 8030, and 8030e printers)
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Non-HP chip or Circuitry Detected message: The indicated cartridges have been blocked by the printer firmware because they contain a non-HP chip or non-HP circuitry. This printer is intended to work only with new or reused cartridges that have new or reused HP chips or circuitry. Replace the indicated cartridges to continue printing. For more information, go to www.hp.com/learn/ds.
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Older Generation Cartridge with HP 902-909 or 952-959 Ink Cartridges: Your printer is a newer-generation printer, which is intended to work exclusively with newer-generation cartridges. See HP Inkjet Supplies - Updated HP 902-909 and 952-959 Ink Cartridges.
hp-feedback-input-portlet

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hp-feedback-banner-portlet

- ${title}
hp-country-locator-portlet

- ${title}

hp-detect-load-my-device-portlet

- ${title}
hp-hero-support-search

- ${title}