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    Apache Log4j Update

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HP ENVY Inspire 7200e, 7900e Printers - Replacement printer instructions (Europe, Middle East, Africa)

Before you send a printer to HP for replacement, prepare it for shipping and save important parts and accessories to use with the replacement printer.

Remove the ink cartridges

Remove the ink cartridges before returning the printer to HP.

  1. Turn on the printer.

  2. Open the front door.

    Opening the front door
  3. Lift the cartridge access door.

    Lifting the cartridge access door
  4. Wait until the carriage is idle and silent before you continue.

  5. Lightly press down on the ink cartridge to release it, and then pull the ink cartridge out of its slot.

    Removing the ink cartridges
  6. Repeat the previous step to remove the other ink cartridge.

  7. Recycle the cartridges.

    Note:

    Do not use the old cartridges in your replacement printer. The replacement printer ships with new Setup ink cartridges.

  8. Close the cartridge access door.

    Closing the cartridge access door
  9. Close the front door.

    Closing the front door
  10. Turn off the printer.

  11. Disconnect the power cord and any other cable connected to the printer.

Set aside the parts needed for the replacement printer

Set aside the following parts to be used with your replacement printer. Do not send these parts to HP.

  • Power cord

    Printer power cord
  • USB cable

    USB cable that shipped with the original printer
  • Printer manuals

    Printer manuals

Set up the replacement printer

Make sure your replacement printer works properly before returning your previous printer to HP.

  1. Unpack the replacement printer from the box, remove packaging materials including cardboard from the ink area, connect the power cable, turn on the printer, and then select your language and country from the front panel.

  2. Go to 123.hp.com to install the recommended printer software or app to complete the setup and connect to your computer or mobile device.

  3. Follow the step-by-step instructions in the software, which includes a guided animation to install the Setup ink cartridges that came with the printer, load paper, and complete the setup.

  4. Test all printer functions to make sure the printer is working properly.

  5. Return your original printer to HP using the instructions that came with the replacement printer.


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