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HP Notebook PCs - Using the TouchPad or ClickPad (Windows 10)
A TouchPad or ClickPad is a pointing device with a touch-sensitive surface located on the palm rest of the notebook. You can adjust the sensitivity of the TouchPad or ClickPad, enable or disable the features and gestures, and change the functionality of the buttons.
TouchPads have a touch-sensitive area bordered by two or more buttons that function like the left and right buttons on an external mouse.
ClickPads have unmarked areas for left and right clicking, instead of discrete buttons like on the TouchPad. To right-click using a ClickPad, press the bottom right corner. To left-click, tap anywhere on the ClickPad, or press the bottom left corner.
HP recommends periodically checking for software, drivers, and system BIOS updates to ensure you get the maximum functionality out of your notebook and pointing device. See the section Run Windows Update (Windows 10) in this document, or the HP document HP PCs - Downloading or Updating Software and Drivers.
Example TouchPad
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Touch-sensitive area
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Left TouchPad button
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Right TouchPad button
Example ClickPad with click zones
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Left-click zone
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Right-click zone
Common navigation gestures
The most commonly used TouchPad and ClickPad actions are gesture-based and provide shortcuts for quickly navigating in and working with windows and files. Most models and software can perform all the gestures listed. In some cases these features are disabled in the software, and only need to be enabled or configured.
Gesture |
Description |
---|---|
|
Swipe your finger across the surface to move the cursor on the screen. |
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Tap once to single-click and twice to double-click the cursor. |
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To rotate an image or portion of the screen, place two fingers on the TouchPad and then rotate them. Rotation only works in those applications that already have a rotate function, such as a photo browser. |
|
To drag-and-drop an item, tap twice to select the item, swipe your finger to move it, and then lift your finger to release it. |
|
To scroll a window, a screen, or a list, place two fingers on the TouchPad, then swipe them from side to side or up and down. Lift your fingers to stop scrolling. |
|
To zoom-in or -out while working in a window, place two fingers on the surface and move them outward to zoom-in and inward to zoom-out. Zooming only works in those applications that already have zoom functions, such as a photo browser or word processor. |
Disabling the TouchPad or ClickPad in Windows
Disable the Touchpad or ClickPad when an external USB mouse is attached. You can also add a TouchPad icon to the taskbar for quick access to settings.
If the option to disable the touchpad is not available, download and install the latest touchpad driver from Windows Update. For more information, see Run Windows Update (Windows 10).
Configuring the TouchPad or ClickPad settings in Windows
TouchPad and ClickPad configuration options are located on the TouchPad properties page. Use the following steps to open the properties page and enable or disable individual settings.
Button clicking using a TouchPad or ClickPad
Enable or disable individual gestures on the TouchPad or ClickPad by clicking the checkbox next to each item. A checkmark in the checkbox indicates that gesture is enabled.
The TouchPad has dedicated left- and right-click buttons give you the same functionality as the buttons on an external pointing device.
The ClickPad uses the lower-left and lower-right side of the pad as the left- and right-click buttons. You can also tap and drag an item in the same way as you click and hold the left button on an external pointing device to drag an item around the screen.
Customizing left- and right-click on a TouchPad or ClickPad in Windows
By default, the left and right buttons on a TouchPad (or the bottom-left and -right areas on a ClickPad) function as left-click and right-click buttons. You can customize button clicks from the TouchPad Properties page. Use the following steps to customize the buttons.
Depending on your computer model and its configuration, the options in this section might vary slightly.
Customizing clicking on a ClickPad
You can customize actions for finger clicks or the area size for right-clicks from the ClickPad Properties page. Use the following steps to adjust and customize clicking.
Customizing tapping gestures on a ClickPad
Single- and double-tap gestures mimic the single- and double-click behavior on an external pointing device. Use the following steps to adjust and customize tapping.
Scrolling using a TouchPad or ClickPad
Dedicated horizontal and vertical scroll gestures allow you to scroll inside a window. You can customize and adjust how you scroll using one finger or two fingers and how the TouchPad or ClickPad responds to gestures near the edge.
Adjusting single-finger scrolling
Use the following steps to adjust your TouchPad or ClickPad for one-finger scrolling.
Adjusting two-finger scrolling
Two-finger scrolling allows you to scroll vertically or horizontally from anywhere on the TouchPad surface, not just the designated scrolling area. Use the following steps to enable and customize two-finger scrolling.
Navigating using multi-finger gestures
MultiFinger gestures provide shortcuts to frequently used applications or easy navigation within an application.
To customize these gestures from the ClickPad Properties page, click the arrow icon to the left of the MultiFinger Gestures checkbox to open the MultiFinger options. If the checkbox next to MultiFinger Gestures does not contain a check mark, click the checkbox until a check mark displays.
Enabling pinch zoom
Zooming in and out is available within many applications. The pinch zoom gesture can be enabled from the ClickPad Properties page.
Enabling rotating
Rotating is available for some objects and for photos. The rotate gesture can be enabled from the ClickPad Properties page.
Navigating within applications using three-finger flick
The three-finger flick gesture can be configured to navigate within applications. Three-finger flick is used to browse the internet or scroll through photos. Use the following the steps to enable three-finger flick from the ClickPad Properties page.
Enabling the three-finger press gesture
Three-finger press can be used to navigate between applications. Three-finger press opens identified applications when enabled. The three-finger press gesture can be enabled from the ClickPad Properties page.
Enabling the four-finger flick gesture
Four-finger flick can be used to switch between applications, minimize a window, or restore a window. The four-finger flick gesture can be enabled from the ClickPad Properties page.
Enabling edge swipe
Edge swipes allow you to switch applications or navigate on the Start screen. The edge swipe gesture can be enabled from the ClickPad Properties page.
To enable edge swipe, click the checkbox next to Enable Edge Swipe until a check mark is displayed. Once enabled, a swipe toward the center of the TouchPad does the following:
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From the left edge, switches to the previously open application.
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From the right edge, opens or closes the Charms bar.
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From the top edge, opens or closes the application bar.
Adjusting TouchPad or ClickPad pointing settings
Pointing settings allow you to adjust how the pointer moves in response to your gestures. Pointing includes Sensitivity, Momentum, EdgeMotion, and Accessibility features.
To customize these gestures from the ClickPad Properties page, click the arrow icon to the left of the Pointing checkbox to open the Pointing options.
Changing the TouchPad or ClickPad sensitivity settings
The Sensitivity options allow you to adjust the responsiveness of the touchpad to the pressure of your touch. You can open the sensitivity settings from the ClickPad Properties page.
Changing the TouchPad or ClickPad momentum settings
The Momentum options provides trackball-like responsiveness from the TouchPad. You can open the momentum settings from the ClickPad Properties page.
Changing edge behavior when scrolling
Scrolling behavior at the edge of the TouchPad is controlled within the scrolling settings pages. You can enable or disable EdgeMotion when scrolling. When enabled, EdgeMotion simplifies long-distance pointer motions. When you reach the edge of the TouchPad, the pointer continues to move until you lift your fingers off the TouchPad. From the ClickPad Properties page, customize EdgeMotion using the following steps.
Changing the TouchPad or ClickPad accessibility settings
The Accessibility options allow you to specify and limit how the pointer responds. You can open the accessibility settings from the ClickPad Properties page.
Turning all TouchPad or ClickPad gestures off or on
If you want the TouchPad or ClickPad to function like a standard notebook mouse that does not use gestures, you can turn off these features.
To turn all gestures off:
To turn gestures back on, replace the check by Enable Gestures in the pop-up menu.
Troubleshooting the TouchPad or ClickPad
There are several options for troubleshooting your TouchPad or ClickPad when it is not working. Use the following procedures, until a solution is found.

Turning the TouchPad off and then on
On some TouchPads, you can turn on or off the TouchPad by double tapping in the upper-left corner of the TouchPad.
Power reset a laptop with removable battery
Perform a power reset on your notebook with a removable battery.

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Turn off the computer, and then unplug the power cord.
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Disconnect any peripheral devices, and then remove the computer from any port replicator or docking station.
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Remove the battery from the computer.
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With the battery and power cord unplugged, press and hold the Power button for approximately 15 seconds.
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After you drain the capacitors, re-insert the battery, and then plug in the power cord. Leave peripheral devices disconnected.
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Turn on the computer.
Power reset a notebook with a non-removable battery
Perform a power reset (or hard reset) of your notebook to clear information from the computer memory without erasing personal data.

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Turn off the computer.
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Disconnect the AC adapter.
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Remove any discs from the disc drive.
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Remove memory cards from the card reader slot.
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Disconnect all nonessential peripheral devices, such as printers, scanners, external hard drives, and USB flash drives.
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With the AC adapter unplugged, press and hold the power button for approximately 15 seconds.
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Reconnect the AC adapter, and then turn on the computer.
Perform a Windows 10 system reset
If the issue persists, recover the computer back to its original configuration.
Microsoft provides a reset feature that repairs your computer by reinstalling the operating system. Before using this option, make sure you back up all your important files.
Go to HP PCs - Reset the computer for more information.
Find driver updates on the HP website
Learn how to find driver updates on the HP website.
HP provides many free software and driver downloads.
For devices with Windows 10 in S mode, you can only get drivers through Windows Update. Go to HP PCs - Frequently Asked Questions about Windows 10 in S Mode for more information.
Run Windows Update
Update your Windows 11 or Windows 10 computer using Windows Update.

Perform a System Restore to resolve an issue in Windows
If the issue is recent, restore the computer to a point before the problem began, to resolve the issue.
Go to HP PCs - Using Microsoft System Restore for more information.
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