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HP PageWide Enterprise Color 556, MFP 586 - Removal and replacement: Hard-disk drive (HDD)

This document provides the procedures to remove and replace the hard-disk drive (HDD).

Note:

M586 all; 556xh printers only.

Mean time to repair: 10 minutes

Service Level: Basic

Before performing service

Turn the printer power off

  • Disconnect the power cable.

    Warning:

    To avoid damage to the printer, turn the printer off, wait 30 seconds, and then remove the power cable before attempting to service the printer.

CAUTION:

This part contains components that are electrostatic discharge (ESD) sensitive. To reduce the possibility of ESD damage, always touch the sheet-metal chassis to ground yourself before touching an ESD sensitive part.

Use the table below to identify the correct part number for your printer. To order the part, go to www.hp.com/buy/parts.

Part information

Hard-disk drive (HDD) kit part numbers

G1W41-67902

320 GB hard-disk drive (HDD) (586 all; 556xh) with instruction guide

Required tools

No special tools are required to install this part.

After performing service

Turn the printer power on

  • Connect the power cable.

  • Use the power switch to turn the power on.

Post service test

Make sure that the printer initializes to a Ready state.

Print a configuration page to make sure that the printer is functioning correctly.

Remove the formatter cover

Follow these steps to remove the formatter cover.

  1. Remove two thumb screws (callout 1), and then slide the cover off of the printer to remove it (callout 2).

    Note:

    The thumb screws are not captive and are easily lost.

    Remove the formatter cover

    Remove the formatter cover

Remove the hard-disk drive (HDD)

Follow these steps to remove the hard-disk drive (HDD).

CAUTION:

ESD-sensitive part.

  1. Remove two thumbscrews (callout 1).

    Tip:

    It might be easier to remove the lower thumbscrew if one connector (callout 2) is disconnected.

    Release the HDD

    Remove two thumb screws
  2. Pull the HDD straight off of the formatter to remove it.

    Remove the HDD

    Remove the HDD

Unpack the replacement assembly

Follow these steps to unpack the replacement assembly.

  1. Dispose of the defective part.

    Note:

    HP recommends responsible disposal of the defective part.

    http://www8.hp.com/us/en/hp-information/environment/product-recycling.html

  2. Unpack the replacement part from the packaging.

    CAUTION:

    Some parts are sensitive to electrostatic discharge (ESD). Always perform service work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly. Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the printer.

    Important:

    Make sure that all of the shipping materials (for example shipping tape) are removed from the replacement part prior to installation.

    Note:

    If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using disposable gloves when handling rollers or pads or washing your hands before touching rollers or pads.

  3. To install an assembly, reverse the removal steps.

    Note:

    When applicable, special installation instructions are provided for an assembly at the end of the removal procedure. Always completely read the removal instructions and follow all special installation instructions.

Install the HDD

Follow these steps to install the HDD.

CAUTION:

ESD-sensitive part.

  1. Before proceeding, note the location of the connectors (callout 1) on the HDD and the connector slots (callout 2) on the formatter.

    Locate the connectors

    Locate the connectors
  2. Align the connectors mentioned in the previous step, and then push the HDD onto the formatter to install it.

    Install the HDD

    Install the HDD
  3. Install two thumbscrews (callout 1).

    Note:

    If the connector (callout 2) was disconnected to make it easier to install the lower thumbscrew, connect it now.

    Install two thumb screws

    Install two thumb screws

Install the formatter cover

Follow these steps to install the formatter cover.

  1. Slide the cover onto the printer (callout 1) to install it, and then install two thumb screws (callout 2).

    Install the formatter cover

    Install the formatter cover

Reinstall the product firmware

Follow these steps to reinstall the product firmware.

  1. Go to www.hp.com/go/futuresmart.

  2. Select Upgrade now.

  3. Find your Enterprise printer model.

  4. Select the link to open the firmware download page.

  5. Select OS Independent from the list of operating systems.

  6. Under the Firmware section, find the file for multiple operating systems.

  7. Select Download.


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