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hp-contact-secondary-navigation-portlet

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HP PageWide Enterprise, HP PageWide Managed - Removal and replacement: Hard disk drive (HDD) (standard drive)
Learn how to remove and replace the hard disk drive (HDD).
Mean time to repair: 10 minutes
Service level: Basic

Click here to visit the HP video library.
When applicable, special installation instructions are provided for an assembly at the end of the removal procedure. Always completely read the removal instructions and follow all special installation instructions.
Before performing service
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Disconnect the power cable.
Warning:To avoid damage to the printer, turn the printer off, wait 30 seconds, and then remove the power cable before attempting to service the printer.
Use the table below to identify the correct part number for your printer. To order the part, go to www.hp.com/buy/parts.
Part number |
Part description |
---|---|
B5L29A |
500 GB Secure Hard Disk Drive with instruction guide |
5851-6712 |
320 GB Hard Disk Drive with instruction guide |
Required tools
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No special tools are needed to remove or install this assembly.
After performing service
Turn the printer power on
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Connect the power cable.
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Use the power switch to turn the power on.
Post service test
Make sure that the printer initializes to a Ready state.
Print a configuration page to make sure that the printer is functioning correctly.
Remove the formatter cover
Follow these steps to remove the formatter cover.
Remove the formatter cage cover
Follow these steps to remove the formatter cage cover.
The exposed area is electrostatic discharge sensitive (ESD).
Remove the hard disk drive (HDD)
Follow these steps to remove the hard disk drive (HDD).
Do not simultaneously install a replacement trusted platform module (TPM), hard disk drive (HDD; MFPs), eMMC (SFPs), and formatter PCA. Remove and install each part separately, making sure to turn the printer power on between installations. Failure to do so results in an unusable printer.
Unpack the replacement assembly
Follow these steps to unpack the replacement assembly.
Install the HDD
Follow these steps to install the HDD.
Install the formatter cage cover
Follow these steps to install the formatter cage cover.
The exposed area is electrostatic discharge sensitive (ESD).
Install the formatter cover
Follow these steps to install the formatter cover.
Reinstall the printer firmware
Follow these steps to reinstall the printer firmware.
If this installation is a replacement eMMC, use the following steps to reinstall the firmware.
hp-feedback-input-portlet

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hp-feedback-banner-portlet

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hp-country-locator-portlet

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hp-detect-load-my-device-portlet

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hp-hero-support-search

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